Job Description
Job Description
Summary of Job: The Area Manager of Security serves as a frontline leader with primary responsibility for our Security and Loss Prevention operation. The position also oversees Safety and First Aid operations, including emergency medical response, safety training, regulatory compliance, and incident management. the primary focus is ensuring the security, safety, and well-being of guests and employees. The successful candidate must possess, or be able to obtain, the necessary certifications and licenses required to lead emergency response efforts and support the overall Public Safety operation.
Essential Duties and Responsibilities:
- Responsible for the development, implementation and sustainment of key Security and Loss Prevention programs
- Manage compliance standards and completion of documentation records
- Support and enforce Risk Management Policies, Safety Initiatives and Security SOPs.
- Ensure ongoing development of Security and Loss Prevention personnel to achieve a high performing team culture.
- Provide and coordinate departmental training to meet and comply with company Safety, Security, and Loss Prevention standards.
- Collaborate with all park management and key park personnel on Security practices.
- Formulate action plans and analyze data/trends to drive continuous performance improvements and incident reduction.
- Responsible for assisting in developing an operating budget for the department, managing expenditures.
- Maintain documentation as required by internal guidelines and state mandates, if applicable
- Maintain Parkwide Document Retention program.
- Serve as Park Duty Manager as assigned
- Act as liaison with outside law enforcement agencies and other related civic and community organizations.
- Responsible for Security-related investigations and reporting.
- Responsible for all departmental staffing functions, including recruitment, hiring, scheduling, workforce planning, and maintaining adequate staffing levels. Oversees the development, implementation, and ongoing maintenance of departmental training programs to support employee performance, compliance, and professional development.
- Perform all other duties as assigned.
Skills and Qualifications:
- Minimum Age: 21
- Previous Security Management experience required (2+ years)
- Self-driven and resourceful professional with the ability to resolve conflicts and diffuse difficult situations.
- Proven flexibility and ability to operate in an evolving work environment while driving change initiatives.
- Excellent written, verbal, computer and presentation skills.
- Willingness to work extended shifts, nights and weekends regularly
- Ability to obtain a St. Louis County Security License
Missouri Background Check & Drug Screening Disclaimer
As part of the employment process, Enchanted Parks may require applicants to undergo a background check and/or drug screening. Please review the following disclosure and authorization carefully.
Background Check Disclosure
By applying for employment, you acknowledge that Enchanted Parks may obtain consumer reports and/or investigative consumer reports for employment purposes, as defined by the Fair Credit Reporting Act (FCRA). These reports may include information regarding your criminal history, prior employment, education verification, motor vehicle records, and other information relevant to the position for which you are applying.
No background check will be conducted without your written authorization. You will be provided with a separate disclosure and authorization form before any report is requested.
Missouri Applicant Notice
Missouri law prohibits employers from making adverse employment decisions based solely on arrest records or charges that did not result in a conviction, unless the employer can demonstrate a reasonable relationship between the information and the job duties. Convictions will not automatically disqualify an applicant and will be considered in relation to the specific responsibilities of the position.
Applicants have the right, upon written request and after a background check is completed, to receive information regarding the nature and scope of any investigative consumer report obtained.
Drug Screening Notice
Enchanted Parks maintains a drug-free workplace. Applicants may be required to complete a pre-employment drug screening as a condition of employment. Testing may include, but is not limited to, screening for illegal substances in accordance with applicable federal and Missouri state laws.
Refusal to complete the screening, failure to provide a valid sample, or a verified positive test result may result in disqualification from employment consideration.
Applicant Rights
- You have the right to request a copy of any background report obtained.
- You have the right to dispute inaccurate or incomplete information through the reporting agency.
- You have the right to receive a Summary of Your Rights Under the Fair Credit Reporting Act.
- You will be notified in writing if adverse action is taken based on information contained in a background or drug screening report.