Job Description
Job Description
Desktop Support Technician – Contract
Location: Onsite (5 days/week to start)
Hours: 9:00 AM – 6:00 PM
Position Summary
We are seeking a dedicated Desktop Support Technician to join an exciting, fast-paced organization. This is a hands-on role supporting end users with desktop deployments, hardware setup, troubleshooting, and day-to-day IT operations. The ideal candidate is a motivated self-starter who enjoys solving problems, works well in a dynamic environment, and is eager to learn.
Responsibilities
- Image and deploy computers
- Set up and configure user workstations
- Provide Audio/Visual (AV) support
- Ship, receive, and inventory computer equipment
- Move and install IT equipment as needed
- Troubleshoot hardware, software, and end-user issues
- Support day-to-day desktop and IT operations
- Mac & PC experience
Preferred Skills & Qualifications
- Microsoft Azure – plus if have done provisioning, user management, or general Azure administration. Ideally must have some exposure.
- Microsoft 365 Administration preferred, including:
-
- Exchange Online
- Microsoft 365 Admin Center
- SharePoint
- Strong desktop support and troubleshooting experience
- Excellent problem-solving and customer service skills
- If have not done AV open to learn it
Certifications
At least one of the following certifications is preferred:
- CompTIA A+
- Network+
- Security+
- Microsoft Azure Certification a huge plus
ITIL certification is a strong plus.
Education
- Bachelor's degree (4-year degree) is a big plus
What We're Looking For
- Hard-working and dependable
- Fast learner with a positive attitude
- Self-motivated and proactive
- Able to think on your feet and make sound decisions
- Thrives in a fast-paced environment
- Strong communication and interpersonal skills