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Desktop Support Analyst

Conflux Systems
locationMidland, TX 79701, USA
PublishedPublished: 6/14/2022
Technology
Full Time

Job Description

Job Description

Here are the job details for your review:

Job Title: TSG Support Technician with Driving

Duration: 12 Months Contract

Location: MIDLAND Texas 79701

Pay Rate: $32.55. hr./W2

Shift Hours: 4am - 12:30 pm (Tues to Sat)

Job Description:

  • Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
  • Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
  • Assist users to resolve computer related problems such as inoperative hardware or software.
  • Travel is required using one's personal vehicle to provide Technology Support for Customers and to support UPS Core Technology solutions, UPS Small Package, Freight and SCS locations to supporting UPS technology infrastructure.
  • Willing to work various shifts, able to work five days per week with the possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
  • Associate’s degree in computer science required
  • Bachelors preferred and A+ certification required.
  • Proficient/Advance skills in Microsoft Office Access, Word, Excel, and Outlook.
  • Strong communication (both verbal and written), problem solving, and decision-making skills.
  • Ability to work with minimal supervision.
  • Highly organized and detail oriented; ability to prioritize daily tasks