Licensed Real Estate Agent

Job Description

POSITION SUMMARY

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A Real Estate Agent / REALTOR® is a trusted real estate professional responsible for representing buyers, sellers, landlords, and tenants throughout the real estate transaction process. In addition to providing exceptional client service, this role is expected to contribute positively to the brokerage's culture, reputation, and overall success through professionalism, accountability, teamwork, and ethical conduct.

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The ideal agent is self-motivated, dependable, coachable, and committed to continuous growth while maintaining the highest standards of customer service and integrity. This individual understands that their success is closely tied to the success of the brokerage and actively seeks opportunities to add value to both clients and colleagues.

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PRIMARY RESPONSIBILITIES

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Client Representation

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• Represent buyers and sellers with honesty, professionalism, and fiduciary responsibility

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• Build and consistently expand a database through exceptional communication and service

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• Provide expert guidance throughout every stage of the buying and selling process

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• Educate clients on current market conditions, pricing strategies, financing, contracts, inspections, and closing procedures

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• Maintain confidentiality while protecting clients' best interests

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Business Development

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• Generate new business through networking, referrals, marketing, open houses, community involvement, and lead follow-up

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• Develop and execute a personal business plan to achieve production goals

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• Maintain an active database and consistently nurture client relationships

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• Respond promptly to inquiries and maintain high standards of customer service

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• Build a strong personal brand that reflects positively on the brokerage

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Listing Services

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• Conduct listing presentations

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• Perform comparative market analyses (CMAs)

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• Recommend pricing strategies based on market data

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• Coordinate professional photography, staging recommendations, and marketing efforts

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• Monitor listing performance and provide regular updates to sellers

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• Negotiate offers and guide clients through inspections, repairs, appraisals, and closing

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Buyer Services

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• Conduct buyer consultations

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• Establish prequal/approvals & budget

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• Assist buyers in identifying suitable properties

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• Schedule and conduct property showings

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• Prepare competitive purchase offers

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• Negotiate contracts and amendments

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• Coordinate inspections, financing deadlines, and closing activities

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Transaction Management

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• Learn zipForms platform for document creation and management

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• Prepare accurate contracts and required documentation

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• Ensure compliance with all brokerage policies and applicable laws

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• Monitor deadlines and contractual obligations

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• Communicate regularly with lenders, attorneys, inspectors, appraisers, and closing professionals

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• Maintain complete and organized transaction files

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• Submit all documents for review

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Professional Standards

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Every agent is expected to:

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• Operate with honesty, integrity, and professionalism

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• Uphold the REALTOR® Code of Ethics

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• Comply with all federal, state, and local real estate laws

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• Follow brokerage policies and procedures

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• Protect confidential client information

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• Maintain a positive and professional public image

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• Refrain from posting political, religious, or other controversial content on your Business profiles

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Reliability & Accountability

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Successful agents consistently:

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• Follow through on commitments

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• Meet deadlines

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• Respond promptly to calls, emails, and text messages

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• Arrive prepared and on time for appointments and meetings

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• Take ownership of mistakes and proactively solve problems

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• Maintain organized records and transaction files

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• Manage their business without requiring constant supervision

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Team Contribution

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A successful REALTOR® contributes to the brokerage by:

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• Supporting fellow agents and staff

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• Sharing knowledge and best practices

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• Participating in office meetings and training (2 excused absences/year)

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• Maintaining a positive, solution-oriented attitude

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• Celebrating the success of others

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• Offering assistance when appropriate

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• Respecting administrative staff and recognizing their contributions

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• Helping create a collaborative office environment

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• Representing the brokerage professionally in the community

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Communication Expectations

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Agents should:

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• Maintain timely communication with clients.

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• Keep all parties informed throughout each transaction.

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• Communicate respectfully and professionally.

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• Return calls and messages within one business day whenever possible.

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• Provide honest, transparent updates even when challenges arise.

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Marketing Responsibilities

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Agents are encouraged to:

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• Consistently market themselves and their listings.

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• Utilize social media professionally.

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• Host open houses when appropriate.

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• Create high-quality marketing materials.

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• Promote the brokerage's reputation and brand.

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• Participate in community events and networking opportunities.

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Technology Expectations

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Agents should demonstrate proficiency with:

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• MLS systems

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• Electronic signature platforms (zipForms)

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• CRM software (BoldTrail)

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• Email and calendar management

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• Digital marketing tools

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• Social media platforms (Facebook, Instagram, TikTok, LinkedIn, etc.)

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• Virtual meeting technology (Zoom)

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• Mobile productivity applications

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Agents should be willing to learn new technologies that improve client service and operational efficiency.

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Professional Development

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Agents are expected to:

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• Complete all required continuing education

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• Attend brokerage training sessions

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• Stay informed on market trends and industry changes

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• Seek coaching and mentorship opportunities

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• Continuously improve negotiation, marketing, and communication skills

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• Respond to ALL office communications/invitations from the Admin & Broker in a timely manner

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Performance Expectations

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Successful agents consistently demonstrate:

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• Exceptional customer service

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• Strong ethical decision-making

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• Accurate contract preparation

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• Consistent lead generation

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• Effective time management

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• Professional communication

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• Reliable follow-through

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• Positive teamwork

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• Strong negotiation skills

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• Continuous improvement

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• Accountability for results

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Measures of Success

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Success in this role is measured not only by sales volume but also by:

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• Client satisfaction

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• Positive reviews and referrals

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• Transaction quality and accuracy

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• Professionalism

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• Ethical conduct

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• Reliability

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• Office participation

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• Team collaboration

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• Community involvement

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• Personal growth

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• Contribution to the brokerage's culture and reputation

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