Facilities Services Assistant (Generalist)

Job Description

Job Description

Job Title: Facilities Services Assistant (Generalist)
Location: Philadelphia, PA
Pay Rate: $22.00/hour
Job Type: Long-Term Contract (Onsite Required)

Position Overview

The Facilities Services Assistant is a hands-on, hybrid role combining reception, office support, and physical facilities setup. This position requires someone who is timely, outgoing, adaptable, and able to think on their feet in a fast-paced office environment.

This is not solely a reception role—candidates must be comfortable with physical setup, troubleshooting, and office maintenance tasks.

Top 3 Required Skills

• Reception / Front Desk Support
• AV & Conference Room Setup / Support
• Office Maintenance & Facilities Coordination

Key Responsibilities

Reception & Front Desk

• Greet, assist, and announce visitors professionally
• Manage calls and front desk operations
• Ensure visitors follow security procedures
• Coordinate visitor seating and hoteling requests

Facilities & Office Support

• Maintain office cleanliness, organization, and overall presentation
• Monitor Facilities inbox and respond to requests in a timely manner
• Provide first-line support for facilities systems, escalating issues as needed
• Coordinate with vendors for repairs, maintenance, and services
• Assist with safety walkthroughs and office compliance checks
• Support records management, including handling sensitive documents

AV & Conference Support

• Assist with setup and breakdown of conference rooms
• Support audio/visual equipment and troubleshoot issues
• Track meeting schedules and room bookings
• Coordinate catering and special equipment requests

Additional Duties

• Assist with mail, courier services (USPS, FedEx, UPS)
• Support printing and office systems (Uniflow, etc.)
• Participate in special projects and cross-functional support
• Handle inventory and monitoring systems (e.g., Freespace sensors)

Requirements

• 2+ years of experience in a professional office environment
• Strong customer service and interpersonal skills
• Professional demeanor and communication skills
• Ability to multitask and adapt in a dynamic environment
• Experience with AV equipment and conference room technology
• Basic Microsoft Office (Outlook, Word, etc.)
• Strong attention to detail and organizational skills
• Reliable, punctual, and able to manage time effectively

Physical Requirements

• Must be able to lift at least 25 lbs
• Comfortable with frequent walking, standing, and physical setup/breakdown of rooms
• Willing to assist with hands-on office tasks daily

Additional Notes

• Must be flexible with changing priorities
• May require occasional work outside standard business hours
• This is a long-term onsite assignment (no guarantee of permanent conversion)

If you are interested, please reach out to Chin Yang at A-Line Staffing. 586-323-4194 | cyang@alinestaffing.com.