Hotel Security Attendant

Job Description

Job Description

This position is responsible for the general safety and security of guests and hotel property. Providing direction and assistance to guests in a courteous and professional manner. Follows CSM high standards of quality to ensure guest satisfaction.

• Monday - Wednesday 11p-7a ($21/hr)
• Saturday and Sunday 7a-3p ($19/hr)

• Anticipates and responds to guest incidents and security situations in a timely and professional manner.
• Observes and complies with all hotel policies and procedures relating to guest safety and security. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary.
• Understands and follows CSM guest service recovery program.
• Responsible for proper use of all equipment and supplies and adheres to cost controls to reduce expenses and waste.
• Conduct routine inspections of hotel property and grounds to ensure safety and security standards are per CSM, brand, local, state and federal regulations.
• Identifies and takes proactive measures in loss prevention activities.
• Ensures a clean and safe work environment, and follows all CSM procedures for guest/employee incidents.
• Responsible for completion of all safety and security documentation and necessary follow-up.
• Thoroughly knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• Adheres to CSM attendance policy, grooming and appearance standards, and general work rules and department procedures.
• Attends all required department and hotel meetings.

REQUIRED SKILLS AND EXPERIENCE

Education: High school diploma or GED required.

Experience/Knowledge/Skills/Abilities: Prior security experience required. Attention to detail, customer focus and the ability to perform job duties in a fast paced environment.

Physical: Ability to lift, push and pull up to 60+ pounds on an occasional basis throughout shift.