Property Manager Assistant (Secure Property Management)

Job Description

Title: Leasing Coordinator

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Company: Secure Property Management

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Overview

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This role supports all Property Managers by handling leasing administration, tenant onboarding, and inbound communication (phones).

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Core Responsibilities

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Leasing & Applications

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• Process rental applications within 24 hours

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• Coordinate approvals with PMs

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• Prepare and execute leases

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• Follow up with all tenant leads daily

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Listings

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• Input all listings into various systems

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• Ensure lockboxes are assigned/deployed

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Move-Ins

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• Coordinate all move-ins

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• Ensure documentation, keys, and communication are complete

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• Manage tenant onboarding experience

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• Ensure lockboxes are returned

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Administrative Support

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• Support PMs with documentation and communication

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• Track leasing pipeline and status updates

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Phones (Primary Responsibility)

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• Answer inbound office calls

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• Route calls appropriately (PM vs maintenance vs admin)

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• Provide basic tenant/owner support when possible

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Cross-Coverage Requirement

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• Must be able to fully cover Maintenance Coordinator role when needed

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• Includes:

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• Taking maintenance calls

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• Logging work orders

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• Basic vendor communication

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Property Manager for small portfolio