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Housing Manager

PublishedPublished: 6/14/2022
Real Estate

Job Description

Job Description

Position Title: Housing Manager


Reports To: Senior Housing Manager


Major Function: Responsible for the oversight of the CASA’s Rapid Rehousing Advocates. Ensures program quality and compliance for CASA’s housing programs.


FLSA: Exempt


Illustrative Duties:

  • Provides guidance and direct supervision to Rapid Rehousing Advocates.
  • Hires, trains, and evaluates housing advocates.
  • Available for on-call responsibilities to include coming in after hours if needed.
  • Complete Timesheets, mileage forms, PPR’s, program reports, data collection, and other necessary forms and reports relevant to this role.
  • Assist in maintain CASA’s resource directory.
  • Provide housing case management, support, advocacy, and crisis intervention to survivors of domestic violence and their children.
  • Assist participants directly within each housing program with obtaining rental assistance, processing referrals to various housing programs, and requesting housing vouchers.
  • Assist participants as needed during their move into permanent housing in collaboration with the advocates and volunteers.
  • Carry an assigned caseload.
  • Maintain relationships with community partners to bring in life skills classes or workshops related to; basic computer skills, budgeting, credit repair, housing assistance, interview techniques, resume writing, cooking, and other relevant services for survivors of domestic violence
  • Complete Victim Compensation Applications with participants as needed to assist with relocation expenses.
  • Perform monthly record keeping and statistical tasks as assigned.
  • Responsible for timely completion of all paperwork and data entry.
  • Responsible for maintaining relationships with community partners that provide services by attending housing and resource centered meetings as requested by supervisor.
  • Complete the HUD and other necessary housing reports.
  • Perform ongoing case file reviews to ensure quality and consistency.
  • Conduct ongoing bi-weekly meetings with direct reports to include one one one and team meetings.
  • Assist in developing and maintain a housing department manual for the Rapid Re-Housing program.
  • Work with the CASA Volunteer Coordinator to maintain interns and volunteers.


General:

  • Understand & abide by CASA’s Confidentiality Policy at all times.
  • Understand and abide by all CASA’s Policies and Procedures at all times.
  • Demonstrate a commitment to treat residents, volunteers, and co-workers in a respectful manner at all times.
  • All program positions are considered “emergency essential” and as such may be required to be available to remain onsite and/or required to assist during emergencies and other critical times.
  • Attend staff meetings.
  • Attend and participate in ongoing training opportunities.
  • Assist with training and supervision of volunteers.
  • Agree to work a flexible schedule when required, which may include changing schedules to ensure coverage, due to illness, absence, vacation other staff members, or a natural disaster.
  • Complete special projects and presentations as requested.
  • Available for on-call Manager Responsibilities & duties.
  • Shall become a Core Certified Trainer as soon as the time period qualification is met.


Qualifications:

  • Possess a Bachelor’s degree in related human services or equivalent life experiences preferred.
  • Management experience preferred.
  • Experience working with survivors of domestic violence or other crisis experience.
  • Demonstrate knowledge of current community resources and have the ability to maintain working relationships with agencies.
  • Agree to drive agency vehicles, as needed.
  • Ability to function independently and work cooperatively as a member of a team.
  • Possess a valid Florida State Drivers License to be verified annually.
  • Possess the ability to climb stairs and lift at least 50 pounds.
  • Agree to participate in a background check upon employment.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer.

https://info.flclearinghouse.com


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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