Experienced Property Manager for Multifamily with Real Estate License

Job Description

Job DescriptionAbout the Role:American Property Solutions is looking for an experienced, driven Property Manager to join our growing team in Highlands Ranch, CO. This is an exciting opportunity to take ownership of a multifamily portfolio and make a real impact in a fast-paced, rewarding real estate environment. The real estate licensed property manager will be responsible for the overall operations of 10+ multifamily properties (approximately 500 units) in the Denver & Colorado Springs areas. This includes ensuring efficient operations, overseeing on site managers, maintenance and grounds, lease administration, and some monthly reporting. The property manager also creates a positive experience for the residents, associates, and clients. If you're passionate about property management and ready to bring your expertise to a company that values excellence, we want to hear from you!

Responsibilities:

• Manage the day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rent collection and delinquency management), review property P&L provided by the accounting department, and property marketing in accordance with company and state standards.
• Responsible for meeting client expectations and providing an excellent customer service experience.
• Responsible for recruiting, interviewing, corrective feedback and hiring leasing agents and on-site managers as needed.
• Responsible for executing the a marketing plan to attract and retain residents.
• Understand the operations guidelines established within the property management agreement.
• Respond to resident complaints and issues and serves as liaison to residents and corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations.
• Organize and implement site natural disaster and emergency evacuation plans.
• Manage the property and associate safety records, property loss claims, and risk management initiatives.
• Other duties as assigned.

Education and Experience

• High school diploma is required. Bachelor’s degree is preferred.
• Five years of experience in multifamily property management is required.
• One to two years of direct management experience is required.
• Knowledge of resident rental lifecycle activities is required.
• Real estate license is required.
• Prior experience in AppFolio / Rentvine or another equivalent system is preferred.

Requirements:

• Very strong organizational and time-management skills.
• Strong interpersonal skills to effectively and sensitively communicate with all levels of management.
• Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
• Sensitivity to confidential matters is required.
• Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
• Ability to relay technical concerns with adequate detail, quickly and accurately.
• Capability to read, write, comprehend, and converse in English.
• Ability to use general office equipment, such as telephone, printer, scanner and copy machine.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Ability to cope with and defuse situations involving angry or difficult people.
• Must maintain a valid driver’s license, clean driving record and current auto insurance is required.
• Must comply with all safety requirements.

Scheduling

• Required to maintain a regular schedule which may require working overtime, weekends and non-traditional holidays.
• May be required to be on-call and aid during staffing deficiencies on-site.
• Ability to travel between Denver and Colorado Springs (50%).

Physical Requirements
We will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to:

• Ability to lift, push and pull up to 25 pounds.
• Ability to walk around the properties several times daily, up to 10 miles a day.
• Ability to walk on uneven surfaces.
• Ability to climb several flights of stairs several times daily.
• Hearing and visual ability to observe and detect signs of emergency required.
• Must be able to sit, stand, reach, bend and stoop for extended periods of time.
• Ability to use standard maintenance equipment.
• Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct.
• Ability to tolerate stressful situations.
• Ability to work under minimal to moderate supervision.

This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.