Job Description
We are seeking a Prisma Access Consultant to support a large enterprise customer in the Charlotte, NC area. This is a customer-facing Professional Services role focused on the hands-on deployment, configuration, and support of Prisma Access and related SASE technologies.
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Role: Prisma Access Consultant
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Enterprise Customer Engagement — Professional Services
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Location: Charlotte, NC (on-site at customer location)
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Role Description (Job Summary)
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We are seeking an experienced Prisma Access Consultant to join our Professional Services team, supporting a large enterprise customer environment in the Dallas area. This is a customer-facing, on-site role requiring hands-on deployment and configuration expertise across the Prisma Access / SASE ecosystem.
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The ideal candidate has real-world experience implementing these solutions at scale and is ready to grow into an architect-level role over time. This is not an architect-level position today — but it is a growth path toward one. We are looking for someone who has genuinely built, configured, and supported Prisma Access environments, not someone who has simply listed the technology on a resume.
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Your Impact (Responsibilities)
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- Serve as the primary on-site technical resource for a large enterprise customer's Prisma Access environment
- Configure and support Prisma Access, GlobalProtect, and related SASE components
- Design and implement Remote Networks (RNs) and Mobile User (MU) deployments
- Support BGP routing, split tunneling, and related network configurations
- Implement and maintain DLP and SSL Decryption policies
- Act as a trusted advisor to the customer — presenting solutions, answering technical questions, and navigating difficult conversations with a consultative approach (offering alternatives rather than simply saying "no")
- Own implementation and deployment work rather than reactive ticket or escalation support
- Operate independently while representing the organization professionally in an embedded, customer-facing capacity
- Collaborate with internal teams to grow technical depth toward future architect-level responsibilities
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Your Experience (Qualifications)
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- Hands-on experience with Prisma Access (real deployment/configuration work, not just familiarity)
- GlobalProtect experience
- Working knowledge of SASE architecture
- DLP and SSL Decryption exposure
- BGP routing and general routing experience
- Split tunneling configuration experience
- Experience deploying Remote Networks (RNs) and supporting Mobile Users (MUs)
- Demonstrated experience in large-scale enterprise environments — able to speak to user volume, environment complexity, and deployment scope
- Strong customer-facing / consulting background, including leading deployments, advising clients, and owning implementation work
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Key Competencies (Preferred / Other Qualifications)
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- Resume and interview depth that clearly shows how, where, and why Prisma Access was used — not just a keyword in a skills list
- Ability to naturally discuss BGP, routing, mobile users, remote networks, DLP, and SSL decryption without relying on rehearsed buzzwords
- A consultant mindset: solution-oriented, able to lead deployments and advise customers (not an operator profile such as ticket queues, NOC/SOC, escalation-only, or help desk work)
- Experience navigating challenging deployments and solving real problems, not just working on straightforward projects
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