Security Officer (Night Shift)

Job Description

Job Description

Company Description

A leading healthcare organization focused on providing safe, high-quality care and services to patients and communities. Its security teams help maintain a safe, secure, and welcoming environment for patients, visitors, employees, and healthcare staff.

Position Summary

Seeking a Security Officer to provide on-site security support in a hospital environment, including facility monitoring, incident response, patient/visitor assistance, and traffic control. This is an excellent opportunity for candidates with strong communication skills, reliability, sound judgment, and a stable work history; prior security experience is not required.

Top Keywords: Security Officer, Hospital Security, Healthcare Security, Security Guard, Safety Officer, Unarmed Security, Hospital Safety, Security Operations, Incident Response, De-escalation, Patient Safety, Access Control, Traffic Control, Security Patrol, Security Cruiser.

Roles & Responsibilities

• Maintain a safe and secure environment for patients, visitors, employees, and staff.
• Monitor hospital facilities and respond to security and safety concerns.
• Respond to incidents requiring Security involvement throughout the facility.
• Assist patients, visitors, and staff with directions and general questions.
• Investigate and accurately document accidents, hazards, incidents, and security concerns.
• Operate a ProMedica Security Cruiser and perform traffic control duties.
• Support parking enforcement and regulate traffic as needed.
• Assist with de-escalation and response to aggressive or challenging situations.
• Assist with restraining combative patients when necessary, following established policies and training.
• Follow all security, safety, and operational procedures.
• Maintain required training and certifications.
• Work independently as the sole Security Officer assigned to the shift while coordinating with hospital staff and the Security team.
• Provide additional coverage when needed, subject to department requirements.

Required Qualifications

• High School Diploma or equivalent.
• Previous security experience not required.
• Stable work history preferred.
• Valid driver's license with an acceptable driving record/MVR.
• Must be approved to operate a company Security Cruiser.
• Basic computer skills.
• Ability to accurately document incidents, accidents, and hazards.
• Strong verbal and written communication skills.
• Dependable attendance and reliable transportation.
• Ability to work independently and as part of a team.
• Ability to meet the physical requirements of the position, including assisting with combative patients when necessary.
• Ability to work rotating weekends and holidays.

Certifications & Training

• IAHSS Basic Security Officer Certification must be obtained within the first 6 months; it is not required before starting.
• CPR certification will be completed on-site.
• At least 1 week of on-the-job training will be provided with another Security Officer.
• Two days of De-escalation and Response to Resistance and Aggression training will be provided and paid.