Onsite Property Manager - 180 Unit Multifamily

Job Description

Job Description

Onsite Property Manager – 180-Unit Multifamily Community

Dallas, TX 75220 (Northwest Dallas) | Full-time, onsite, Monday–Friday, 9:00 AM–5:00 PM | Bilingual English/Spanish required

We’re looking for a hands-on Onsite Property Manager to lead a 180-unit apartment community in Northwest Dallas. This is not a maintain-the-status-quo role. We need someone who has walked into a struggling property and turned it around: filled vacancies, cleaned up delinquency, fixed broken processes, and gotten a team performing. If you’ve taken a rough portfolio and brought it back to life, we want to hear from you.

Responsibilities

• Own the day-to-day operations of a 180-unit community, including occupancy, collections, resident relations, maintenance coordination, and property condition.
• Lead, train, and develop the onsite team (leasing and maintenance), setting clear expectations and holding people accountable.
• Drive leasing performance by managing traffic, tours, applications, renewals, and pricing to hit occupancy and revenue goals.
• Manage delinquency from start to finish, including payment plans, notices, and evictions when necessary, while keeping the process fair and consistent.
• Create and put in place systems and SOPs for leasing, collections, move-ins and move-outs, work orders, and make-readies.
• Manage vendors, including getting bids, scheduling work, and holding vendors to quality and cost.
• Conduct regular unit and property inspections, and oversee make-ready turns to keep units rent-ready.
• Monitor the property budget, control expenses, and report on financial performance to ownership.
• Track and report on key metrics such as occupancy, delinquency, turn times, and work order completion.
• Communicate with residents, vendors, and ownership in both English and Spanish.
• Make sure the property stays compliant with Fair Housing laws, the Texas Property Code, lease terms, and company policies.

Requirements

• 5+ years of property management experience, with direct responsibility for leasing and delinquency
• Proven track record of turning around underperforming properties
• Experience building and leading teams
• A systems mindset, with experience creating processes from scratch
• Fluent in English and Spanish, both spoken and written
• Hands-on experience with AppFolio property management software
• Working knowledge of Slack
• Tech-savvy and comfortable with Excel or Google Sheets, email, and online listing platforms
• Multifamily experience, ideally with communities of 150+ units
• Understanding of property budgets and P&L statements
• Working knowledge of the Texas eviction process and Fair Housing requirements
• Strong customer service and conflict-resolution skills
• Highly organized, with strong follow-through
• Preferred: Texas real estate license or CAM/CAPS certification
• Preferred: Experience with lease-up or repositioning projects

Benefits

• Paid Time Off (PTO)
• Dental Insurance
• Vision Insurance
• Health Insurance
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities