Job Description
Job DescriptionDescription:
Maintenance Supervisor
Village West Apartments & Legends Townhomes
Location: Auburn/Opelika AL
Employment Type: Full-Time
Reports To: Community Manager
Henssler Property Management is a growing, award-winning company dedicated to providing exceptional living experiences and a supportive workplace for our team members.
Henssler Property Management is committed to creating an exceptional workplace — and our team’s dedication has been recognized nationally. The National Apartment Association (NAA) has honored Henssler Property Management with a 2025 NAA Top Employers Award for the third year in a row. This award recognizes organizations that excel in fostering cultures of collaboration, innovation, and employee care across the rental housing industry.
Henssler is proud to offer a GENEROUS benefits package to all our employees:
- Competitive pay
- Paid time off (3 weeks first year)
- 11 Paid holidays plus 6 half days
- Medical insurance (100% company paid for employee coverage), plus dental and vision
- Paid Parental Leave
- 401(K) with generous company match
- Life insurance (company paid for employee)
- Short and long-term disability insurance (company-paid)
- Opportunities for professional development
- A supportive work environment with a great local team
About the Role
Village West Apartments and Legends Townhomes are seeking an experienced Maintenance Supervisor to lead our service team and ensure our communities remain safe, well-maintained, and welcoming. This role is perfect for a hands-on leader who excels at problem-solving, team development, and delivering exceptional resident service.
You’ll oversee daily maintenance operations, manage preventive maintenance programs, and uphold safety standards—all while fostering a positive, resident-focused environment.
Key Responsibilities
Resident Service & Leadership
- Perform and oversee maintenance tasks; inspect work completed by staff.
- Manage and prioritize resident service requests with a goal of 24-hour resolution.
- Coordinate on-call scheduling to ensure 24/7 emergency maintenance coverage.
- Train, mentor, and guide maintenance team members.
Preventive Maintenance & Safety
- Maintain and train staff on all required logs (refrigerant, pool, boiler, exterior lighting, etc.).
- Ensure HVAC and refrigerant handling complies with EPA regulations; maintain tools and equipment.
- Conduct semi-annual property inspections and safety meetings with the Community Manager.
- Maintain MSDS/HAZCOM compliance and stay current on OSHA, EPA, and hazardous materials regulations.
- Identify and correct unsafe conditions immediately.
- Keep accurate records of service requests, preventive maintenance, expenditures, and make-ready progress.
General Maintenance
Perform or oversee repairs involving:
- Electrical, plumbing, HVAC, and appliances
- Irrigation systems, stairs, gates, fences, railings
- Flooring, tile, carpet, lighting
- Doors, windows, cabinets, locks, security systems
- Boilers, gas/electric systems, fireplaces, ceiling fans
- Pools, spas, and related areas
- Roof access for inspections or AC service as needed
Additional duties include:
- Completing make-ready repairs on schedule
- Managing inventory of parts and supplies
- Changing locks, making keys, and moving appliances/furniture as needed
- Maintaining clean grounds and secure storage areas
- Performing other duties as assigned by management
Requirements:
- 3+ years of on-site property maintenance experience
- EPA Level II or Universal Refrigerant Certification
- Certified Pool Operator (CPO) Certification
Competencies
- Strong project management skills
- Excellent customer service and communication
- Broad technical knowledge across multiple trades
- Ability to lead, train, and motivate a team
- Commitment to safety and compliance
- Team-oriented, positive, and solutions-focused
We’re looking for someone who takes pride in their work and values being part of a supportive, high-performing team.
Join Our Team
If you’re a skilled maintenance professional who takes pride in creating safe, well-maintained communities, we’d love to meet you. Apply today and help us keep Village West Apartments and Legends Townhomes a place residents are proud to call home.