Security Dispatcher

Published: 6/14/2022

Real Estate

Job Description

The Security Dispatcher plays a crucial role within a dedicated Security Operations Center, working in close integration with the General Facilities Team. This position requires managing communication and coordination of security personnel to ensure the safety and security of the premises. The Security Dispatcher reports directly to the Security Manager and operates on a 24/7 rotating shift schedule, employing proprietary dispatch software alongside multiple communication tools and mobile app coordination to effectively respond to incidents and emergencies.

Responsibilities

Dispatch security personnel efficiently using proprietary software and mobile coordination tools
Log and document incidents accurately for prompt response and record-keeping
Coordinate communication between security teams and other facility staff
Respond promptly to emergencies and facilitate appropriate security measures
Prepare detailed reports on security incidents and operational activities
Assist with surveillance monitoring to support ongoing security operations

Preferred Qualifications

Minimum 1 year of experience in security operations
High school diploma or equivalent
Proficient in emergency communication and radio operations
Experience with incident reporting and surveillance monitoring
Skilled in crisis management with strong attention to detail
Effective problem-solving abilities and team communication skills

\nCompany Description

Sentry Force Security is a premier national security firm dedicated to protecting the people and places that matter most. From public housing communities to healthcare systems, higher education institutions, municipalities, and special events, we deliver security solutions designed for real-world complexity.