Maintenance Technician 2

Job Description

Job Description

Maintenance Technician 2

Residential Community | Full-Time, Non-Exempt

Location: San Marcos, CA - 308-Units

About the Role

Are you a dependable, hands-on maintenance professional who takes pride in doing the job right and being a reliable part of a strong maintenance team? We are looking for a skilled and reliable Maintenance Technician 2 to join our residential property team. This is a single-site position supporting one residential community, where your work directly impacts resident satisfaction, property appearance, safety, and day-to-day operations.

The Maintenance Technician 2 performs routine and more complex apartment maintenance, troubleshooting, repairs, preventive maintenance, unit turns, and grounds support. The position works closely with the Maintenance Supervisor and Community Manager to prioritize service requests, maintain community standards, and respond to resident needs professionally and efficiently.

Reliability and teamwork are essential. Residents and fellow team members depend on the Maintenance Technician 2 to report to work as scheduled, be ready to contribute, communicate clearly, support the maintenance team, follow through on service requests, and participate dependably in the property's scheduled on-call rotation. The position requires flexibility in scheduling, including regular or scheduled Saturday work based on the property's staffing and operational needs.

Key Responsibilities

• Perform routine and more complex repairs and preventive maintenance involving plumbing, electrical, appliances, fixtures, hardware, drywall, texture, painting, basic carpentry, and general building systems within the technician’s training and authorized scope.

• Troubleshoot maintenance concerns, identify likely causes, complete appropriate repairs, and promptly communicate conditions requiring additional expertise, vendor service, or management direction.

• Complete resident service requests accurately, professionally, and efficiently while providing courteous customer service and respecting residents’ homes and personal property.

• Perform apartment turns efficiently and to company standards, including inspection of assigned work, repairs, touch-up work, and communication of additional needs that may affect move-in readiness.

• Perform daily property and grounds observations and assigned portering or maintenance tasks to support curb appeal, cleanliness, safety, and overall property condition.

• Identify and promptly report unusual conditions, property damage, safety concerns, water intrusion, equipment failures, or other conditions that may require immediate attention.

• Respond to emergency maintenance requests and participate in the scheduled after-hours/on-call rotation, including carrying and responding to the designated company phone when assigned.

• Accurately document completed work, service request notes, parts and materials used, follow-up needs, and other required maintenance information in company systems.

• Track inventory usage and communicate supply, parts, and equipment needs to the Maintenance Supervisor in a timely manner.

• Safely operate hand tools, power tools, ladders, maintenance equipment, and a golf cart in accordance with manufacturer instructions and company safety practices.

• Follow required PPE, Hazard Communication/SDS, Injury and Illness Prevention Program (IIPP), and other company safety procedures.

• Work collaboratively as an active member of the maintenance team, supporting shared priorities, communicating status and needs, assisting teammates when appropriate, and partnering with the Maintenance Supervisor, Community Manager, office team, and vendors to keep property operations running smoothly.

• Assist with training or mentoring less-experienced maintenance team members when requested and within the employee’s demonstrated areas of proficiency.

• Maintain a professional appearance and courteous manner when interacting with residents, prospective residents, vendors, contractors, and fellow employees.

• Perform special projects and other property maintenance responsibilities as assigned.

Minimum Qualifications

• High school diploma or equivalent.

• Minimum of 2 years of maintenance experience, preferably in residential or multifamily housing, or a related technical field.

• Working knowledge of plumbing, electrical, appliance repair, drywall, texture, painting, basic carpentry, and general building maintenance.

• Ability to troubleshoot maintenance issues and determine when a repair can be completed in-house and when escalation is appropriate.

• Ability to safely use hand tools, power tools, ladders, dollies, material-handling equipment, golf carts, and other maintenance equipment required for the position.

• Ability to read and understand work orders, instructions, labels, safety information, and Safety Data Sheets (SDS), and to complete required maintenance documentation.

• Knowledge of Personal Protective Equipment (PPE) and ability to select and use required PPE properly.

• Basic computer and smartphone proficiency for work orders, communication, training, and other job-related applications.

• Demonstrated reliability, punctuality, attendance, follow-through, and ability to work both independently and effectively as part of a maintenance team.

• Ability and willingness to work a flexible schedule based on property needs, including Saturdays, and to participate in the property's scheduled after-hours/on-call rotation.

• Valid driver’s license with an acceptable driving record.

• Reliable personal vehicle and active automobile insurance.

• Ability to successfully complete required pre-employment screening, including a background check and drug screen. A criminal conviction does not automatically disqualify an applicant from employment.

Preferred Qualifications

• Previous multifamily apartment maintenance experience.

• Experience with Entrata property management software is a plus.

• Experience working in the real estate, rental, or property management industry.

• Experience with cloud-based property or facilities management software and mobile work-order applications.

Skills & Competencies

The Maintenance Technician 2 combines technical ability with sound judgment, organization, communication, and a strong customer-service mindset. The successful technician can prioritize assigned work, troubleshoot problems, work independently when needed, and contribute positively to a maintenance team by communicating, sharing workload, assisting coworkers, and working toward common property goals.

Dependability is a core expectation of this position. The maintenance team relies on each technician to be present and ready to work as scheduled, support fellow team members, complete assigned responsibilities, respond appropriately during on-call coverage, and communicate promptly when circumstances may affect service or completion of work. Flexibility to work Saturdays and adjust to property needs is