HECM Community Association Manager

Job Description

Job Description

Job Duties

• Manage day-to-day operations of the HOA community to ensure efficient functioning.
• Supervise hiring and management of employees; oversee vendor staffing to meet community standards.
• Oversee the maintenance of common areas, facilities, and amenities to uphold community standards.
• Coordinate and attend board meetings, annual gatherings, and community events to promote homeowner engagement.
• Adherence to all local, state, and federal regulatory requirements for HOA.
• Maintain accurate records of HOA activities to ensure transparency and accountability.
• Manage and operate within the annual budget in collaboration with the Home River Group and the HOA board.
• Ensure timely collection of dues and assessments, managing invoices and bills to support financial stability.
• Prepare comprehensive financial reports for board review and approval.
• Monitor financial performance and recommend adjustments to maintain fiscal health.
• Enforce compliance with community rules, regulations, and bylaws in a fair and consistent manner.
• Collaborate with legal counsel to address compliance issues and interpret governing documents.
• Process architectural change requests and ensure adherence to design guidelines to maintain community aesthetics.
• Maintain meticulous records of violations, correspondence, and resolutions related to governance.
• Manage vendor relationships by soliciting bids, overseeing contracts, and ensuring quality service delivery.
• Negotiate contracts with contractors and resolve any service-related issues to maintain positive relationships.
• Function as the primary contact for homeowner concerns and inquiries, providing prompt and effective resolutions.
• Promote communication and collaboration among residents to enhance community cohesion.
• Mediate disputes and facilitate resolutions to maintain harmony within the community.
• The CAM is on-call 24-Hours per day, 7 days a week for emergencies.
• Perform any additional duties within the scope of HOA Community Association Manager and as assigned by the manager.

Qualifications:

• High School Diploma Required
• Certification (CAM) required. License per Florida Statues 468
• Two or more years of CAM experience or related business experience preferred.
• Proven experience in community management, property management, or related fields.
• Strong organizational and leadership skills with the ability to multitask effectively.
• Excellent communication and interpersonal skills to engage with homeowners, board members, and external stakeholders.
• Proficiency in fiscal management, budget development, and reporting.
• Advanced Knowledge of HOA regulations, compliance issues, and governance procedures.
• Ability to manage conflict resolution and maintain professionalism in challenging situations.
• Proficiency in Microsoft Office Suite and property management software is advantageous.
• Commitment to upholding ethical standards and promoting a positive community environment.