Lead Locksmith Technician

Job Description

Job DescriptionBenefits:

• Tools Provided
• Uniforms Provided
• Company Vehicle
• Paid Training
• Flexibility
• Career Advancement Opportunities
• Growing Industry
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off

Key Areas of Responsibility:
The Lead Locksmith Technician position is an integral part of FlyLock Security Solutions - Northern Colorado and is key to the growth of the company. All Lead Locksmiths must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Lead Locksmith position is a hands-on technical position geared toward an individual who has a technical mindset. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

The responsibilities of a FlyLock Security Solutions Lead Locksmith consist of the following:

• Installing, repairing, and maintaining Commercial and Residential hardware.
• Safe and Card Access experience is a Huge Plus
• Installing, repairing, and maintaining Access Control Hardware
• Modifying hardware for locks.
• Creating and maintaining master key systems.
• Residential & Commercial Lock re-keying/ Perform Pinning of locks.
• Cleaning, maintaining, adjusting, calibrating & servicing equipment used.
• Reading operating and maintenance instructions, and procedure manuals.
• Effective presentation of information to clients.
• Cutting keys by code.
• Performing emergency work orders, for commercial clients only.

Operations Support:

• Receive verbal instructions from Management or Clients/Customers.
• Perform small projects as directed by Management.
• Complete and submit paperwork accurately and on time.

Qualifications, Knowledge, and Skills:

• Minimum of 2 years experience in technical hands-on field experience in locksmithing, access control, door hardware, and other skilled trades.
• Good relationship-building skills with a diverse population including all customers partners, technicians, and all other company employees.
• Good verbal and communication skills.
• Ability to manage multiple functions at the same time.
• Good organizational skills.
• Able to work with minimal supervision.
• Capable of working effectively as part of a team.
• Able to work safely on ladders.
• Ability to drive in compliance with company vehicle policy.
• Provide a high level of timely & accurate customer service.
• Communicates effectively with the client to determine what services are needed.
• Respond to general inquiries from customers/clients.

Physical Requirements:

• Must be able to fluently communicate with customers in both verbal and written English.
• Ability to push, pull, and lift at least 50 lbs.
• Ability to climb a ladder and work above ground.