Security and Alarm Systems (Low Voltage) Service Technicians
Job Description
Job Description
Who we are
Imagine the peace of mind a family feels when they go to sleep, or the confidence a school principal has knowing their students are protected. At Girsh Alarm, we don’t just install systems—we provide that peace of mind. For nearly 50 years, we’ve been dedicated to one simple mission: Making our world safer TM.
We operate with very few hard and fast rules. Instead, we hire exceptional human beings who share our high ideals, trust them to use their brains, and give them the autonomy to do what they do best. We take what we do incredibly seriously—but we do not take ourselves seriously. We have built FUN and excellent food right into the fabric of our company culture.
The “Love it!” list. If this is you, you’ll thrive here:
· The “System Thinker” Mindset: You don’t just swap out broken parts. You look at the whole ecosystem (networks, programming, relays) to diagnose the root cause of a technical issue.
· The “Raving Fan” Architect: You don’t just solve the technical problem; you leave the customer feeling cared for and confident. You take pride in turning a stressful service call into a positive experience that makes the client a fan for life.
· Invisible Craftsmanship: You take pride in the details no one else sees. Your wiring inside an panel looks like a work of art—neat, organized, and perfectly zip-tied.
· Extreme Ownership & Coachability: When you make a mistake, you own it, learn from it, and collaborate with the team to make sure it doesn’t happy again. You actively crave learning new modern technologies and cloud platforms.
· Philly Pride & Civility: You are always early, neat, clean, even-tempered, and respectful when entering our clients’ private homes and secure businesses.
The “Misalignments” list. Where we aren’t a match. This role isn’t for you if:
· You struggle to leave your ego at the door or find it difficult to remain even-tempered during a challenging day.
· You cut corners, rush through punch lists, or leave a messy workspace behind you.
· You operate with a “not my job” mentality or prefer being right over finding a win/win solution.
· You refuse to learn modern network– or cloud-based security systems because you prefer “the way I’ve always done it.”
· You don’t have a valid driver’s license with a clean driving record.
What you will do:
· Custom-install, program, service, and commission advanced burglar alarms, fire alarms, enterprise access control, and commercial video surveillance systems throughout the Delaware Valley.
· Treat our internal team (dispatch, sales, engineering, administration) and external clients with deep respect, civility, and compassion.
· Act with a genuine sense of urgency when a life-safety system needs attention.
· Actively participate in continuous, company-paid manufacturer training and certification programs to keep your technical edge sharp.
What we offer:
· A Culture of Autonomy: If you make a mistake on a job site, we don’t write a new rulebook. We support you, investigate the cause together, and give you the power to make the client’s apology “tangible and sweet”.
· A Happy (and Well-Fed) Work Environment: We work hard and we take safety seriously, but we believe that a team that laughs together and shares a box of chocolates works better together. We don’t just tolerate fun—we require it.
· Top-Tier Compensation & Tools: Competitive hourly pay/salary, a well-organized company vehicle, modern tools, excellent healthcare benefits, and a matching retirement plan.
· Stability: A rock-solid, multi-decade legacy in the Philadelphia area with zero shortage of premium work.
· A Commitment to Your Growth: We don’t just hire you for what you know today; we invest in who you can become. From manufacturer certifications to mentorship, we provide the tools and the trust for you to master your craft.
Because our mission is to provide total peace of mind to our clients, proficiency in English (both spoken and written) is essential for ensuring clear communication and a great customer experience.
How to apply:
We hire for character and train for skill. If you have years of low-voltage experience, fantastic. If you have an IT/networking background or military training and a strong desire to learn the security trade, we want to hear from you too.
Skip the generic cover letter. Instead, send us your resume along with a quick message telling us about a time you went wildly out of your way to help a teammate or solve an incredibly frustrating problem for a client.
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