Job Description
Job Description
Facilities Support Specialist
JOB DESCRIPTION
Position Title: Facilities Support Specialist
Reports to: Facilities Manager
Supervises: Not a supervisory position
Position Summary
The Facilities Support Specialist provides essential operational and logistical support to the Facilities Department to ensure the club’s buildings, amenities, equipment, and common areas remain clean, safe, organized, and fully operational. This position assists Facilities Managers and maintenance technicians with routine facility inspections, preventive maintenance activities, work order completion, event setup, material handling, inventory management, and general property upkeep.
The Facilities Support Specialist serves as a key support resource for the department by completing assigned tasks efficiently, identifying and reporting maintenance concerns, maintaining organized workspaces, and assisting with daily operational demands across the club’s facilities. The position requires a proactive, dependable, and service-oriented individual who understands the importance of maintaining a high-quality environment for members, guests, and employees.
The successful candidate demonstrates strong attention to detail, a willingness to learn, effective communication, and the ability to prioritize tasks while supporting the overall objectives of the Facilities Department.
Essential Job Functions
The following duties and responsibilities include, but are not limited to:
A. Facility Maintenance and Operational Support
- Assist maintenance technicians with routine preventive maintenance and general facility maintenance tasks.
- Perform basic repairs and adjustments within the employee’s training, authorization, and level of competency.
- Assist with inspections of buildings, mechanical spaces, amenities, common areas, and other assigned locations.
- Identify and promptly report equipment malfunctions, leaks, damage, safety hazards, and other maintenance concerns.
- Assist with the movement, installation, assembly, and relocation of furniture, equipment, and supplies.
- Support daily operational needs across club facilities, including locker rooms, restrooms, fitness areas, pool facilities, courts, dining areas, and other designated spaces.
- Complete assigned work orders and routine maintenance tasks within established timeframes.
- Maintain clean, safe, and orderly mechanical rooms, storage areas, maintenance shops, and workspaces.
- Support seasonal maintenance activities and preparation for changing weather conditions.
B. Preventive Maintenance and Inspections
- Assist with scheduled preventive maintenance programs and routine facility inspections.
- Perform basic equipment cleaning, filter changes, lubrication, and other approved maintenance activities as trained and directed.
- Monitor assigned areas for unusual noises, odors, temperature variations, leaks, and visible signs of equipment deterioration.
- Verify that assigned areas and equipment are maintained in accordance with departmental standards.
- Document completed tasks and communicate outstanding issues to the appropriate Facilities Manager or technician.
C. Inventory and Shop Organization
- Assist with receiving, organizing, labeling, and storing maintenance supplies, parts, tools, and equipment.
- Maintain orderly inventory storage areas and follow established organization and material-handling procedures.
- Assist with inventory counts and communicate low-stock items or supply needs to the supervisor.
- Follow established first-in, first-out (FIFO) procedures where applicable.
- Maintain accountability for tools, equipment, and materials assigned to the position.
- Help ensure maintenance shops and storage areas remain organized, clean, and accessible.
D. Club Operations and Departmental Support
- Assist with furniture setup, equipment placement, and operational preparations for club events and activities.
- Assist the maintenance team with daily tennis court operations, including court cleaning, stocking supplies, and maintaining court readiness.
- Support tennis court drying operations during inclement weather by deploying, operating, and retrieving court-drying equipment as directed and in accordance with established procedures.
- Monitor court conditions and communicate drainage concerns, standing water, surface issues, or other maintenance needs to the appropriate supervisor.
- Assist with the transportation and delivery of supplies, tools, and equipment throughout the property.
- Provide logistical support to other departments when assigned by the Facilities Manager.
- Assist with seasonal projects, capital improvement activities, and general property improvement initiatives.
- Help maintain the appearance, cleanliness, safety, and functionality of club facilities and common areas.
- Respond promptly to operational requests and service needs in a timely and professional manner.
Perform all other duties, assignments, and operational responsibilities as directed by the Facilities Manager or department leadership. Maintain flexibility in responding to changing departmental priorities, provide support across all club facilities and amenities as needed, and complete assigned tasks promptly, safely, and to established standards. Employees are expected to demonstrate initiative, accountability, and a willingness to assist wherever operational needs require.
Limitations and Disclaimer: The above job description is meant to describe the general nature and level of work expected to be performed for this role at Westwood Country Club. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for this position. All job requirements are subject to possible modifications and will be reasonably accommodated for individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of other employees. This job description does not state or imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow other job-related instruction and perform other job-related duties when requested by their supervisor, in compliance with federal and state laws. Listed requirements are representative of minimum levels of knowledge, skills and abilities to perform this job successfully. Employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis