Job Description
Job Description
Come and join our vibrant retirement community and enjoy being a key member of our Team.
We know that our people are the key to our success. We are a CCRC situated on a beautiful 50-acre campus with warm and friendly staff.
Primary Purpose
The primary purpose of this position is to manage the security staff and maintain the security, safety and well-being of Beaumont’s residents, guests and staff. Investigates security issues. Makes recommendations for enhanced security measures for the community.
Duties and Responsibilities
- Manage security staff.
- Develop schedules to ensure shift coverage.
- Investigate security issues concerning residents, guests and staff.
- Train staff in security procedures and ensure compliance.
- Assist with resident checks as needed.
- Confirm that all visitors/family members/guests sign-in when entering.
- Answer telephone promptly and professionally, transfer calls, take accurate messages and relay messages to the appropriate personnel in a timely manner.
- Accept and document daily absence call-outs for employees (if their supervisor or department head is unavailable) and relay employee messages to supervisors.
- Responsible for resident emergency alarm and fire alarm system procedures for residents, guests, and staff.
- Maintain a clean work environment.
- Lock and unlock all non-essential doors at the scheduled times.
- Responsible for keeping track of master keys.
- Turn lighting on/off at the scheduled times.
- Deliver packages too large to fit in resident’s mail boxes.
- Transport employees to and from designated public transportation stations.
- Transport staff delivering meals to the Villas.
- Patrol apartment buildings on a routine basis.
- Patrol outside areas on a routine basis.
- Document and address parking problems that occur.
- Write-up incident reports for any unusual occurrence.
- Monitor the Hanwha Security Camera and Brivo Access Control Systems and respond to any doors that are not secure or other security concerns.
- Able to navigate and Hanwha Security Camera system to conduct investigations as needed
- Comply with any reasonable resident request.
- Distribute Beaumont literature to the message boxes.
- Distribute employment applications.
- Accept and record UPS, Federal Express and other package deliveries for residents and staff.
- Direct residents and guests to appropriate departments.
- Maintain the supply of necessary forms, i.e. Resident Away Forms, Access Forms, Employee Applications, Change of Address Forms, Postage Request Forms, etc. at the Front Desk.
- Interface in a professional and friendly manner with visitors, guests, residents and staff.
- Direct all prospective residents’ phone calls, walk-ins or inquiries to the Marketing Department.
- Direct all calls/appointments for the President to the Executive Administrative Assistant.
- Perform additional duties as assigned.
Qualifications/Skills
- Must have excellent oral and written communication skills
- Valid PA driver’s license with a clear driving record (preferably Class II)
- Must have a pleasant and professional telephone manner and work efficiently under stressful situations.
- Must be alert and attentive at all times.
Physical Requirements
- Able to lift 50 pounds.
- Must be able to walk the entire campus.
- Requires long periods of sitting, standing and walking.
Education
- High School Diploma or Equivalent
Other Duties
Compliance
- Must comply with all compliance, ethics, safety, security and company policies.
Benefits
Health Insurance
Health Savings Account
Dental Insurance
403(b) Plan
Employee Assistance Program
Life and AD&D Insurance
Long Term Disability
Voluntary AFLAC
LegalCare
Paid Time Off
Student Loan Paydown Program
Tuition Reimbursement
Scholarships
Employee Appreciation Events
Technology Proficiency:
Demonstrated ability to effectively use and adapt to a variety of digital tools, software, and systems relevant to the role. Proficient in data entry, report generation and utilizing software to streamline workflows. This includes the ability to quickly learn new technologies, troubleshoot basic technical issues, and apply technology to improve efficiency, accuracy, and communication. Ability to proactively identify opportunities to leverage technology for operational improvements.
Technology
ADP
HRIS/Payroll System Software
MS Office
Microsoft 365 Office Suite
Adobe Acrobat
Adobe
WorxHub
Work Order Management
MatrixCare
Electronic Medical Records
Brivo
Access Control
Hanwha
Video Surveillance
Anybill
Invoice Processing
Patrol Scan System
Patrol Security Software
SARA
Emergency Response System