Job Description
LEASING CONSULTANT
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The Leasing Consultant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property.
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Essential Duties & Responsibilities
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- Property Leasing and Administration
- Regular/daily onsite attendance is required
- Effectively show, lease, and move in prospective residents; greet, qualify, tour the community, and sign a lease.
- Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.
- Completes all leasing paperwork needed before move-in
- Assisting with lease audits, walking units, and turn process
- Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
- Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.
- Perform various administrative tasks as needed
- Deal with resident complaints, concerns, and requests to ensure resident satisfaction
- Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
- Contribute to the general upkeep and cleaning of office, common areas, and model
- Marketing & Outreach
- Assist in implementing annual marketing plan outreach
- Review and assist in completing market survey/analysis continually to generate ideas and formulate plans
- Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.
- Customer & Resident Relations
- Manage excellent customer service and monitor service request turnaround and responsiveness
- Projects a favorable image of the community to achieve property objectives and public recognition
- Ensure consistency in dealing with residents on all matters
- Enforce policies of the community that the immediate supervisor delegates
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