Fire Alarm Service Technician
Job Description
Fire Alarm Service Technician
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Location: Pewaukee, WI
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Compensation: $65,000–$75,000 Annually
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Overview
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We are seeking a skilled Fire Alarm Service Technician to join our growing team in Pewaukee, Wisconsin. In this role, you will be responsible for servicing, inspecting, testing, troubleshooting, and programming fire alarm systems while delivering exceptional customer service to commercial clients.
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This is an excellent opportunity for an experienced technician who enjoys hands-on work, solving technical challenges, and helping ensure life safety systems operate reliably and remain code compliant.
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Responsibilities
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- Inspect, test, maintain, and service fire alarm systems in accordance with NFPA 72 standards.
- Program and test newly installed fire alarm systems.
- Troubleshoot system issues and replace defective equipment as needed.
- Respond to service requests and communicate directly with customers regarding system concerns.
- Identify equipment problems and recommend appropriate solutions.
- Build and maintain positive relationships with new and existing customers.
- Stay current on manufacturer updates, product enhancements, and industry best practices.
- Participate in continuous improvement initiatives and project review discussions.
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Required Qualifications
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- Associate degree or completion of a two-year technical program.
- Valid driver's license.
- NICET Level II Certification.
- Ability to work in office environments, construction sites, and outdoor settings.
- Ability to climb ladders and perform field service activities.
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Preferred Qualifications
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- 3+ years of fire alarm industry experience.
- Strong troubleshooting and diagnostic abilities.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple service calls effectively.
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What You'll Bring
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- Strong attention to detail and commitment to safety.
- Customer-focused mindset.
- Technical expertise in fire alarm systems and NFPA compliance.
- Reliable problem-solving skills and a proactive approach to service.
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Compensation
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$65,000 – $75,000 annually
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If you have experience with fire alarm systems and want to join a team where your expertise directly impacts the safety and reliability of critical building systems, we'd love to hear from you.
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Apply today!