Facilities Supervisor

Job Description

Job DescriptionCompany Description

A beloved local landmark for over 150 years, White Barn Inn, Auberge Collection is synonymous with warm New England hospitality, rustic charm, and uncompromising attention to detail. Just a 90-minute drive north of Boston in the charming coastal town of Kennebunk, Maine, the 28-room property is renowned as one of the country’s most distinctive getaways offering supreme levels of quality, luxury, and gracious service. The hotel's four waterfront cottages and one-of-a-kind houseboat boast coastal views and access to White Barn Marina. Amenities include an outdoor infinity pool, coastal views, an award-winning spa, two restaurants, convenient access to fine shopping and art galleries in Kennebunkport, as well as a variety of experiences from bike riding to local apple orchards to traditional Maine lobster bakes. The White Barn Restaurant, a culinary legend, Forbes Five Star and AAA Five Diamond fine dining destination, offers seasonal, contemporary New England cuisine while the new Little Barn is a casual eatery highlighting the local Maine farmstead and fisheries to the table in flavorful, approachable dishes. In summer 2020, White Barn Inn unveiled a property-wide redesign led by New York-based Jenny Wolf Interiors that refreshed guest rooms and public spaces with playful contemporary touches and elements from local Maine purveyors.

Job Description

The Facilities Supervisor plays a key role in maintaining the highest standards of excellence and functionality throughout the property. This position oversees daily maintenance operations, ensuring all guest rooms, public areas, and back-of-house spaces are safe, well-maintained, and aligned with brand and luxury hospitality standards. The Facilities Supervisor supports the Director of Engineering in leading a team focused on preventive maintenance, efficient repairs, and exceptional guest service.

• Supervise and support the daily activities of the Engineering team, ensuring timely completion of maintenance work orders and projects.

• Conduct regular inspections of guest rooms, public areas, and building systems to ensure the property is maintained to luxury brand standards.

• Manage and participate in preventive maintenance programs for all mechanical, electrical, HVAC, plumbing, and life safety systems.

• Respond promptly and professionally to guest and staff maintenance requests, ensuring minimal disruption and superior service recovery.

• Oversee contractors and vendors performing specialized maintenance or repair work; ensure compliance with brand and safety standards.

• Maintain accurate maintenance logs, inspection reports, and inventory records using the property’s CMMS or maintenance tracking system.

• Support the Director of Engineering with capital improvement projects and renovations as needed.

• Promote and enforce all safety, health, and environmental procedures in accordance with OSHA and local regulations.

• Train, coach, and mentor team members to build technical skills, safety awareness, and a strong service culture.

• Participate in on-call rotation and respond to after-hours emergencies when necessary.

Qualifications

• High school diploma or equivalent required; technical or trade school certificate preferred.

• Minimum 3–5 years of hands-on facilities, maintenance, or engineering experience in a hospitality environment.

• Prior supervisory or team lead experience strongly preferred.

• Strong working knowledge of mechanical, electrical, plumbing, and HVAC systems.

• Proven ability to lead a team in a fast-paced, guest-focused setting.

• Excellent communication and organizational skills with attention to detail.

• Proficiency with Microsoft Office and basic administrative reporting.

• Ability to work a flexible schedule including evenings, weekends, and holidays as business demands.

• Valid driver’s license and ability to lift or carry up to 50 lbs.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

US Hotels New England LLC is an Equal Opportunity Employer, M/F/D/V. US Hotels New England LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, US Hotels New England LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.