Job Description
Job DescriptionWe are looking for a dedicated Property Administrator to join our team in Merritt Island, Florida. In this Contract-to-Permanent role, you will play a key part in maintaining a seamless leasing process while delivering exceptional customer service to prospective and current residents. Your ability to handle administrative tasks efficiently and assist with tenant relations will ensure the smooth operation of our community.
Responsibilities:
• Welcome and assess potential tenants, identifying their needs and matching them with available rental units.
• Conduct property tours with enthusiasm and provide detailed information about the community.
• Follow up with leads to close leases or refer prospects to sister properties when necessary.
• Assist applicants throughout the leasing process, ensuring a positive move-in experience.
• Stay informed about market availability, process applications, and provide timely updates to clients.
• Accurately complete leasing paperwork and input data into property management systems such as Yardi.
• Collect and process rent payments while maintaining organized financial records.
• Manage resident files, distribute necessary notices, and track leasing commissions and performance metrics.
• Support daily office operations and assist the management team with administrative tasks.
• Handle tenant collections and resolve conflicts effectively while maintaining clear and attentive communication.• Proven experience in customer service, including answering inbound calls and email correspondence.
• Proficiency in data entry and familiarity with property management software such as Yardi.
• Strong interpersonal skills for conducting guided tours and assisting tenants.
• Ability to resolve conflicts and maintain a detail-oriented demeanor in challenging situations.
• Excellent organizational skills for managing resident files and processing paperwork.
• Knowledge of leasing processes and local rental market trends.
• Business casual attire required to maintain a detail-oriented appearance.
• Availability to work as a key holder and handle front desk reception duties.