Job Description
Company Overview
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Flagship Facility Services LLC is a leading provider of commercial janitorial cleaning services, offering fully integrated facility maintenance, engineering, and staffing solutions. We are dedicated to delivering exceptional customer service and tailored solutions to a diverse range of clients, including airports, educational institutions, research facilities, and property managers.
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Make an Impact Where It Matters
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We’re looking for a dynamic, people-first Site Manager to lead airport operations for a high-visibility client account. This is more than a management role—you’ll be the face of our operation, driving service excellence, building strong client relationships, and leading a team of 25-30 employees across multiple shifts.
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If you’re an organized, outgoing leader with strong business instincts and a passion for operational excellence, this role offers the opportunity to step into a critical leadership position and make an immediate impact.
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What You’ll Do
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As Site Manager, you’ll own the success of your site from end to end:
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- Lead & Inspire Teams: Manage, coach, and develop supervisors and frontline staff across 1st and 3rd shifts
- Own Client Relationships: Serve as the primary point of contact—building trust, resolving issues, and identifying opportunities to expand services
- Drive Operational Excellence: Oversee all janitorial and facility operations, ensuring top-tier quality and efficiency
- Manage the Business: Monitor budgets, control costs, and contribute to P&L performance
- Ensure Readiness: Oversee staffing, scheduling, and inventory to meet operational demands
- Uphold Standards: Conduct inspections, enforce safety protocols, and ensure compliance with company and airport regulations
- Grow the Account: Identify upsell opportunities and support business growth initiatives
- Develop Talent: Lead training programs focused on safety, performance, and career development
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What You Bring
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- Bilingual fluency in English and Spanish (a plus)
- Strong leadership presence—confident, personable, and able to engage at all levels
- Solid business acumen, including budgeting and operational decision-making
- Experience managing teams in fast-paced environments (facilities, janitorial, airport, or similar industries required)
- Excellent communication and customer service skills
- Proficiency with Microsoft Office and Google Workspace tools
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Preferred:
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- Bachelor’s degree in Business, Operations Management, or related field
- 5+ years of leadership experience in operations, facilities, or service-based environments
- Airport or aviation industry experience a plus
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What Success Looks Like
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- A well-run, fully staffed operation delivering consistent, high-quality service
- Strong, trusted relationships with client stakeholders
- Engaged, well-trained teams with low turnover
- Meeting or exceeding budget and performance targets
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Work Environment
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- Fast-paced, highly visible airport setting
- Combination of office and operational floor presence
- Exposure to typical airport and maintenance environments (noise, equipment, etc.)
- Physical activity required, including walking, standing, and occasional lifting (up to 40 lbs)
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Why Join Us?
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- High-impact leadership role with visibility to senior leadership
- Opportunity to grow within a stable, expanding organization
- Collaborative team environment with hands-on support
- Chance to step into a critical role and shape the success of a major account
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Additional Information
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- This is a fully onsite role (not remote)
- Must be authorized to work in the U.S.
- Equal Opportunity Employer
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Join our team as a Site Manager to lead dynamic cleaning operations that enhance client satisfaction while advancing your leadership career in the facility services industry. We value professionalism, dedication, and a commitment to excellence in every aspect of our work.