Medical Customer Service Rep./ Scheduler - 1st Shift - $25.00 Hr.

Job Description

Job Description

Customer Service Representative - Local Hospital - 8:30AM - 5:00PM Monday thru Friday - $25.00 Hr.

Job Summary:
The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience. For Hoag Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist.

Job Responsibilities:

Skills:

Required Skills & Experience:
-One (1) – three (3) years of customer service experience.

Education:

Required Education:
-High School Diploma or equivalent.