Make-Ready Maintenance Technician
Job Description
Job Description
Make-Ready Maintenance Technician
We envision a world where anyone, anywhere, can transform their lives by accessing safe and clean housing. Our culture is defined by our mission and guided by our sustainable values. Our people shape the uniqueness of our culture, so we look to invest in top talent in effort to sustain our high performing culture to continue elevating people, properties, and communities. If you are looking to transform the lives of people and communities, we want you to join our team.
Job Description
The Make-Ready Technician is responsible for ensuring vacant apartment homes are clean, functional, attractive, safe,
and fully prepared for new residents. The position’s primary focus is completing apartment turns efficiently and to
company standards. When not working on vacant units, the Make-Ready Technician completes assigned work orders and
assists with the upkeep, cleanliness, appearance, and safety of the property.
Essential Job Responsibilities
1. Complete the make-ready process for vacant apartment homes within established deadlines and according to
company standards.
2. Inspect vacant units and prepare detailed punch lists identifying required repairs, replacements, cleaning,
painting, and other work needed before move-in.
3. Remove trash, abandoned belongings, debris, and damaged materials from vacant apartments before beginning
make-ready work.
4. Perform make-ready repairs and replacements, including:
o Plumbing fixtures and minor plumbing repairs
o Light fixtures, switches, outlets, and other minor electrical items
o Doors, locks, cabinets, drawers, blinds, and hardware
o Drywall patching, caulking, touch-up painting, and minor carpentry
o Appliance inspection, cleaning, installation, and minor repair
o Flooring repairs and other general maintenance tasks
5. Change or rekey locks according to company procedures and verify that all doors, windows, locks, smoke
detectors, and safety devices operate properly.
6. Coordinate with the Maintenance Supervisor regarding supplies, vendor work, specialty repairs, and conditions
that require additional assistance.
7. Conduct a final inspection of every completed apartment to confirm that it is clean, safe, fully functional, and
ready to show or occupy.
8. Correct all deficiencies identified during management’s final inspection promptly and before the scheduled
move-in date.
9. Complete assigned resident work orders accurately and with urgency when not actively completing
apartment turns.
10. Diagnose maintenance problems, determine the appropriate repair, and complete work in accordance with
company policies, manufacturer instructions, safety standards, and applicable codes.
11. Document completed work, materials used, unresolved concerns, and follow-up needs accurately in the
property’s work-order or property-management system.
12. Maintain the appearance and condition of the property by removing litter and debris and assisting with the
cleanliness of breezeways, building entrances, common areas, amenities, dumpster areas, and other visible
areas.
13. Inspect the property while performing daily duties and immediately report hazards, property damage, water
leaks, equipment malfunctions, security concerns, or unsafe conditions.
14. Maintain tools, equipment, supplies, and assigned work areas in a clean, safe, and organized condition.
15. Track materials used during apartment turns and work orders, return unused materials to the proper location,
and notify the Maintenance Supervisor when supplies need to be reordered.
16. Control expenses by repairing items when practical, using materials responsibly, preventing waste, and properly
caring for company tools and equipment.
17. Treat residents, applicants, vendors, visitors, and coworkers professionally and respectfully while minimizing
disruption during maintenance work.
18. Follow all company safety and risk-management policies, including required OSHA-related practices, proper
use of personal protective equipment, and prompt reporting of accidents or injuries.
19. Participate in required training, safety meetings, property inspections, and other activities directly related to
apartment readiness, work orders, and property upkeep.
20. Perform other related duties necessary to ensure apartments are move-in ready and the property remains clean,
safe, functional, and well maintained.
Primary Performance Expectations
The Make-Ready Technician will be evaluated based on:
Vacant apartments completed by their assigned deadlines
Quality and completeness of apartment turns.
Accuracy and timely completion of punch lists and documentation
Timely completion of assigned work orders
Resident satisfaction and professionalism
Cleanliness, safety, and appearance of assigned property areas
Proper use and control of tools, materials, and supplies
Compliance with company policies and safety requirements
Knowledge, Skills, and Abilities
Working knowledge of apartment make-ready procedures and general building maintenance
Ability to perform minor plumbing, electrical, carpentry, drywall, painting, appliance, hardware, and flooring
repairs
Ability to identify maintenance problems and determine an appropriate solution
Ability to safely operate hand tools, power tools, ladders, maintenance equipment, and measuring devices
Ability to read and follow work orders, product labels, safety instructions, policies, and procedure manuals
Strong organizational and time-management skills
Ability to prioritize apartment turns and complete work under move-in deadlines
Ability to work independently while communicating effectively with supervisors and team members
Basic computer or mobile-device skills for documenting work orders and apartment turns
Professional customer service and interpersonal communication skills
Attention to detail and commitment to producing consistently move-in-ready apartments
Minimum Qualifications
Previous apartment maintenance, make-ready, construction, renovation, or related experience preferred
General knowledge of residential repair and maintenance practices
Valid driver’s license and reliable transportation when required by the property
Required certifications or licenses must be obtained and maintained when applicable
Ability to communicate effectively in the workplace
Ability to pass any job-related screening required by company policy
Working Conditions
Work is performed inside and outside apartment buildings, vacant units, occupied units, common areas,
maintenance areas, and throughout the property.
The position may involve exposure to heat, cold, rain, dust, cleaning products, paint, noise, and other conditions
commonly associated with property maintenance.
The employee must be able to work a flexible schedule, including occasional weekends or holidays when
necessary to meet move-in deadlines or property needs.
Physical Requirements
The employee must be able to:
Stand and walk for extended periods
Bend, stoop, kneel, crouch, climb, reach, and work in confined areas
Safely climb and work from ladders
Push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance
Use hand tools, power tools, and maintenance equipment safely
Work indoors and outdoors in varying weather conditions.
EEO Statement:
Elevation Property Management is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Elevation Property Management is an equal opportunity employer and, as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state, or local laws.
We believe that diversity and inclusion among our teammates are critical to our success.
Company Benefits
· 11 Paid Holidays
· 15 Personal Days
· National Healthcare, Dental, and Vision plans
· Company Provided Life Insurance plan, Short Term and Long Term Disability
· 401(k) plan