Apartment Turnover Coordinator

Job Description

Job Description

Title: Resident Transition Manager
Location: Kennewick, WA
Pay Range: $22–23/hour

This is not your typical property management role. As the Resident Transition Manager, you are the final checkpoint between a standard move and a great experience. You’ll lead inspections, oversee move-ins and move-outs, and ensure every unit meets a high standard before a resident walks through the door. If you’ve worked as a Maintenance Tech, Assistant Property Manager, or Leasing Agent and know your way around inspections, documentation, and resident interaction, this is a strong next step.

What You’ll Do

• Oversee all move-in and move-out activity across the property

• Conduct detailed unit inspections using 360 cameras and inspection software (Zinspector)

• Identify damages, cleanliness issues, and turnover needs

• Review and approve inspection reports, photos, and documentation for accuracy

• Ensure all units meet quality standards before move-in

• Coordinate move-in and move-out schedules and logistics

• Walk residents through their unit and community features at move-in

• Evaluate damage vs. normal wear and tear and finalize security deposit dispositions

• Ensure documentation, charges, and decisions are accurate and compliant

• Guide and support team members completing inspections and documentation

• Coordinate with maintenance, housekeeping, and management on turnover timelines

• Serve as the main point of contact for residents during transitions and set clear expectations

What We’re Looking For

• 2+ years in property management, maintenance, inspections, or similar

• Strong eye for detail and ability to assess unit condition accurately

• Comfortable using technology, inspection software, and photo documentation tools

• Experience with move-outs, turnovers, or deposit charges is a plus

• Professional, resident-focused communication style

• Organized, accountable, and able to manage multiple units at once

Ideal Backgrounds

This role is a strong fit if you’ve been a:

• Maintenance Technician who enjoys inspections and documentation

• Assistant Property Manager familiar with move-outs and deposits

• Leasing Agent who wants to move into a more operational, hands-on role