Load Planner - Customer Service Focus

Job Description

Job DescriptionBenefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources

Load Planner Customer Service Focus


Location: Long Beach, CA| Full-Time | Drayage Transportation


About Us:
At J&D Transportation, Inc., we dont just move freightwe move with purpose. Were a trusted name in drayage and container transport, known for precision, transparency, and doing what we say well do. We operate in a high-volume, fast-paced environment where every move counts, and our customers know they can depend on us to get it right the first time.

If you take pride in planning with intention, double-checking your work, and keeping things running like a well-oiled machinethis might be your team.

What Youll Do:

• Coordinate and assign container moves across multiple terminals and schedules
  
  
• Manage load planning with a focus on accuracy, time sensitivity, and service
  
  
• Communicate with customers regarding ETAs, delays, and updates with clarity and professionalism
  
  
• Work closely with dispatchers and drivers to ensure execution of the plan
  
  
• Maintain accurate, timely data entry in TMS and port systems
  
  
• Flag and resolve issues before they become service failures
  
  
• Monitor appointments, demurrage risks, and terminal constraints daily
  
  

What Were Looking For:

• Minimum 2 years in drayage, intermodal, or a high-volume logistics environment
  
  
• Exceptional attention to detail small mistakes have big consequences here
  
  
• Clear, confident communication with both customers and internal teams
  
  
• Comfortable juggling priorities in a fast-moving, deadline-driven role
  
  
• Tech-savvy with TMS, port systems, ELDs; McLeod experience a plus
  
  
• Bilingual English/Spanish is a strong advantage
  
  

What Youll Get:

• Competitive pay based on experience
  
  
• Paid holidays, Sick Time, Vacation, Health and Health Benefits
  
  
• Supportive leadership that values what you bring to the table
  
  
• A seat at a company thats growing with intentionnot just speed
  
  
• Opportunities to grow your career as we grow our footprint
  
  

Join J&D Transportation, Inc.a company that believes in smart planning, strong partnerships, and showing up for our customers and each other every single day.