Site Manager - Healthcare

Job Description

Job DescriptionSite Manager

Manitowoc, WI (Monday-Friday 7:00AM - 5:00PM)

Lead with Purpose. Inspire Teams. Improve Patient Care.

Are you a collaborative healthcare leader who thrives in a fast-paced environment and enjoys developing high-performing teams? Noble Community Clinics is seeking a Site Manager to oversee the daily operations of one of our multidisciplinary clinics while creating an exceptional experience for both patients and employees.

As a Site Manager, you'll play a key role in ensuring efficient clinic operations, supporting staff development, driving quality improvement initiatives, and fostering a culture centered on service excellence, accountability, and continuous improvement.

About Noble Community Clinics

Noble Community Clinics is a Federally Qualified Health Center (FQHC) dedicated to improving access to high-quality, integrated healthcare throughout Wisconsin. We believe better care begins with compassionate people who are committed to serving their communities.

Our Mission:
We respond to the needs in our communities by improving access to quality, integrated health care that nurtures the well-being of all.

Our Core Values:

• Listen to Understand
• Solve Problems Together
• Bring Out the Best in People
• Find a Better Way

What You'll Do

As the Site Manager, you will provide operational leadership for a small multidisciplinary clinic by:

Clinic Operations

• Lead the day-to-day operations of the clinic to ensure efficient, patient-centered care.
• Coordinate clinic workflows, staffing, and daily operational priorities.
• Support organizational initiatives and operational excellence.
• Promote a culture of teamwork, accountability, and exceptional service.

Team Leadership

• Supervise, coach, mentor, and develop clinic staff.
• Create and manage staff schedules while monitoring staffing needs.
• Support onboarding, orientation, and ongoing employee development.
• Foster a collaborative, positive, and engaging workplace culture.

Patient Experience

• Champion patient-centered care and service excellence initiatives.
• Support AIDET observations, patient rounding, and service recovery efforts.
• Address patient concerns and identify opportunities to improve satisfaction and access.
• Help create an outstanding experience for every patient, every visit.

Financial & Operational Management

• Oversee payroll processes and operational resource utilization.
• Monitor expenses, supplies, equipment, and site resources.
• Support achievement of operational and financial goals through responsible stewardship.

Quality & Compliance

• Monitor clinic performance and quality improvement initiatives.
• Identify opportunities to improve workflows and operational efficiency.
• Ensure compliance with regulatory requirements including HIPAA, OSHA, CLIA, DHS, VFC, and organizational policies.
• Promote a safe, compliant, and secure healthcare environment.

Collaboration

• Partner with providers, clinical leaders, and support departments to achieve organizational goals.
• Serve as a resource for operational questions and service-related concerns.
• Build strong relationships across departments and promote effective communication.

What We're Looking For

We're looking for an energetic and proactive leader who enjoys building relationships, solving problems, and supporting teams.

Qualifications

Required:

• Three (3) or more years of management experience in a healthcare environment.
• Basic Life Support (BLS) Certification (or ability to obtain within the required timeframe).
• Proficiency with Microsoft Office Suite.
• Excellent leadership, communication, organizational, and analytical skills.
• Ability to effectively lead, coach, mentor, and develop employees.
• Ability to manage multiple healthcare service lines while maintaining a high level of operational excellence.
• Ability to travel between clinic locations as needed and occasionally outside the service area.

Preferred:

• Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Public Health, or a related field. Equivalent combinations of education and relevant leadership experience will also be considered.

What You'll Receive

• Competitive Salary
• 20 days of PTO (accrual starts on day one)
• 8 paid holidays
• Medical, Dental, Vision Insurance
• 401(k) with up to 5% employer match
• Employer paid Life Insurance and Short- and Long-Term Disability
• Professional development/CE benefits

Why Join Noble?

At Noble Community Clinics, you'll join a mission-driven organization where your leadership directly impacts the health of our communities. We are committed to supporting our employees through professional development, collaboration, and a workplace culture where everyone can thrive.

If you're passionate about leading teams, improving healthcare operations, and making a meaningful difference every day, we'd love to hear from you.

Apply today and help us create healthier individuals, stronger families, and vibrant communities.