Facility Coordinator

Job Description

Job Description

General Description

The Facilities Coordinator is responsible for overseeing the maintenance, repair, safety, and environmental operations of a residential mental health facility. This position ensures that all buildings, grounds, equipment, and systems are maintained in a safe, functional, and compliant manner to support the health, safety, and well-being of residents, staff, and visitors. The Facilities Coordinator works collaboratively with facility leadership to maintain compliance with applicable licensing, life safety, and regulatory requirements.

Tasks & Responsibilities

A. Essential Duties

Facility Operations and Maintenance

• Coordinate and perform routine maintenance, repairs, and preventative maintenance activities for facility buildings, grounds, equipment, and systems.
• Monitor the condition of facility infrastructure, including HVAC, plumbing, electrical, lighting, security, and fire/life safety systems.
• Respond promptly to maintenance requests and facility emergencies.
• Conduct routine inspections of the facility to identify maintenance, safety, or environmental concerns.
• Coordinate vendor services, repairs, inspections, and maintenance contracts.
• Maintain inventory of maintenance supplies, tools, and equipment.

Regulatory Compliance and Safety

• Ensure compliance with applicable federal, state, local, and licensing requirements related to facility operations and environmental safety.
• Participate in facility safety rounds and environmental risk assessments.
• Monitor and maintain compliance with fire safety, emergency preparedness, and life safety requirements.
• Ensure required inspections, permits, certifications, and maintenance records are completed and maintained.
• Identify and mitigate environmental and safety risks that may impact residents, staff, or visitors.
• Support readiness for regulatory, licensing, accreditation, and environmental health inspections.

Emergency Preparedness

• Assist in the development and implementation of emergency preparedness and disaster response plans.
• Participate in emergency drills and corrective action planning.
• Maintain emergency equipment and supplies in accordance with facility requirements.

Resident and Staff Safety

• Ensure resident living areas, common areas, and facility grounds remain safe, clean, and in good repair.
• Address maintenance issues that may affect resident health, safety, or quality of care.
• Collaborate with clinical and operational staff to resolve environmental concerns impacting resident services.

Documentation and Reporting

• Maintain accurate records of maintenance requests, work orders, inspections, repairs, and preventative maintenance activities.
• Prepare reports regarding facility conditions, maintenance projects, and capital improvement needs.
• Track and report trends related to facility repairs, equipment failures, and environmental risks.

Leadership and Communication

• Serve as a liaison between facility leadership, vendors, contractors, and regulatory agencies regarding maintenance and facility-related matters.
• Provide recommendations regarding facility improvements, repairs, and capital expenditures.
• Assist with the development of facility maintenance budgets and resource planning.
• Promote a culture of safety, compliance, and continuous improvement.

B. Additional Duties

• Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.
• As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.

C. Interpersonal Relations

• Create Meaningful Connections: Demonstrates the ability to function effectively as a part of a team. Use outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
• Take Accountability: Take constructive feedback and prevent discourse among our peers.
• Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accept constructive criticism well in an open and non-defensive manner.
• Be Professional: Wear business casual attire (please see dress code policy).

Competencies

• Organizational Excellence
• Vendor Management
• Safety and Compliance
• Problem Solving
• Communication Skills
• Time Management
• Budget Awareness
• Project Coordination
• Attention to Detail
• Customer Service Focus
• Adaptability
• Accountability

Performance Standards & Measurement

• Compliance with essential and incidental duties; compliance with company policies and procedures.
• Compliance with state and federal laws and regulations applicable to the business.

Equipment, Tools & Machines

• Use of computer, telephone, and other office equipment such as a printer and fax.
• Use of company network and email domain.

Working Conditions

• Air conditioned and well-illuminated office environment and outdoor environment.
• May have several responsibilities at once. Interaction with others is constant and can be interruptive.
• Work may be stressful at times due to high level workflow.
• Availability to work flexible hours including weekends, holidays, and evenings as required to comply with the purpose of the job and accommodate client needs.
• Participates in educational training, orientations, or compliance programs as needed to maintain competency.
• If you must leave your employment with our company, we request employees to give us at least 2 weeks’ resignation notice in writing.

Demands

• Enthusiastic self-starter operating with sustained energy and showing great initiative.
• Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.
• Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.
• Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees and business partners, among others.
• Excellent organizational skills.
• Accept constructive criticism well in an open and non-defensive manner.
• Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.
• Ability to function independently and flexibly.
• Ability to work under pressure, handle multiple tasks, and interruptions.
• Stand and walk for extended periods (often much of a shift)
• Move quickly throughout the facility in response to patient needs or emergencies
• Navigate stairs, hallways, and patient rooms frequently
• Lift, carry, push, or pull up to 25–50 pounds (e.g., supplies, patient belongings)
• Assist patients with mobility, including transferring, repositioning, or supporting ambulation
• Occasionally participate in physical interventions (e.g., therapeutic holds) in accordance with training and company policy
• Perform repetitive motions such as bending, reaching, kneeling, crouching, and grasping
• Handle equipment, medical supplies, and documentation tools
• Physically respond to crisis situations, which may include:
• Safely intervening during patient agitation or aggression
• Escorting or guiding patients within the facility
• Maintaining physical presence and awareness for prolonged periods

Qualifications

Education:

• High School Diploma or equivalent required
• Technical, trade, vocational, or facility maintenance certification preferred.

Experience:

• Minimum of three (3) years of maintenance, facilities management, building operations, or related experience
• Experience in healthcare, behavioral health, residential homes, or human services settings preferred.

Monday-Friday 8:30-5:00pm