Job Description
Job Description
Job Title: Leasing Consultant
Location: Wauwatosa, WI
Employment Type: Full-Time
Compensation: $18.00–$24.00/hour + commission, depending on experience
Work Environment: On-site | Residential Property Management
About the Opportunity
We're partnering with a residential property management company in Wauwatosa to hire a Leasing Consultant who enjoys working with people, building relationships, and helping prospective residents find their next home.
This role combines customer service, sales, and property management. You'll guide prospective residents through the leasing process, showcase available apartments, follow up on inquiries, and help the community meet its leasing and occupancy goals.
This is an excellent opportunity for someone with leasing, sales, hospitality, or customer service experience who enjoys a fast-paced environment and wants to grow their career in residential property management.
Key Responsibilities
- Connect with prospective residents to understand their needs, preferences, and housing requirements
- Conduct apartment tours and showcase available units, amenities, and community features
- Follow up with leads by phone, email, and online platforms to encourage applications and lease signings
- Guide applicants through the leasing process, including applications, documentation, and lease agreements
- Maintain accurate prospect information and resident records in property management software
- Assist with lease renewals and resident retention efforts
- Support marketing initiatives, community promotions, and local outreach activities
- Stay informed about rental market trends and competing properties
- Coordinate with maintenance and property management teams to ensure apartments are ready for move-in
- Provide professional, responsive customer service to prospective and current residents
- Follow Fair Housing requirements and company policies throughout the leasing process
Qualifications
Required:
- Strong communication, customer service, and relationship-building skills
- Professional and approachable demeanor
- Ability to manage multiple inquiries, follow-ups, and deadlines
- Strong organizational skills and attention to detail
- Confidence communicating with prospective residents and presenting available apartments
- Ability to work independently and collaborate with a team
Preferred:
- Experience in apartment leasing, residential property management, sales, hospitality, or customer service
- Familiarity with the apartment leasing process, including applications, lease execution, and renewals
- Experience with property management software, CRM systems, or online leasing platforms
- Knowledge of Fair Housing guidelines
- Previous experience meeting sales, leasing, or occupancy goals
- Valid driver's license and reliable transportation, if required for the role
What Will Make You Successful
- A genuine interest in helping people find a place to call home
- Strong follow-up skills and the ability to turn inquiries into leasing opportunities
- Confidence conducting tours and communicating the value of a community
- A proactive approach to customer service and relationship management
- Ability to stay organized in a busy, goal-oriented environment
- A team-focused mindset and willingness to learn
Why You'll Love This Role
- $18.00–$24.00/hour plus commission
- Medical, dental, and vision insurance
- Employer monthly contributions to a Health Savings Account (HSA)
- 401(k) with company match of up to 4%, fully vested upon participation
- Short-term and long-term disability coverage
- Employer-paid group life insurance and optional voluntary life coverage
- Supplemental insurance options, including Allstate and pet insurance
- Employer-paid virtual telehealth services
- Paid time off and holiday pay, including six company holidays and three flexible holidays
- Employee rent discount
- Employee Assistance Program (EAP)
- Tuition reimbursement, training, and opportunities for career advancement