Job Description
Job Description
The hotel security guard protects guests, staff, and property by patrolling the premises, monitoring surveillance systems, and responding to emergencies.
This is a part-time position.
Responsibilities:
-
Property Patrols: Conduct regular foot or vehicle patrols of hallways, parking lots, lobbies, and perimeter areas to deter unauthorized access or suspicious behavior.
-
Access Control: Monitor entry points, check guest or employee credentials, and restrict access to back-of-house or private event spaces.
-
Emergency Response: Respond quickly to disturbances, medical situations, or fire alarms, administering basic first aid or CPR and coordinating with local emergency services when necessary.
-
Guest Assistance: Provide polite, customer-focused service by answering questions, resolving noise complaints, and escorting guests or staff during late hours.
-
Incident Reporting: Maintain detailed logs and write clear reports on daily activities, security breaches, or property damage.
-
Surveillance Operation: Monitor CCTV camera feeds and alarm panels to identify potential safety hazards or suspicious activities.
Qualifications:
-
Education: High school diploma or equivalent.
-
Experience: Prior work in security, law enforcement, military, or the hospitality industry.
-
Certifications: Valid state security guard license (guard card) alongside First Aid and CPR certifications.
-
Skills: Strong verbal de-escalation, conflict resolution, active observation, and clear communication abilities.
-
Physical Fitness: Ability to stand, walk long distances, and patrol large hotel grounds for extended shifts.
About Company
For a true sense of Austin’s hospitality, make our Wyndham Garden Austin hotel your hotel of choice when traveling to Texas’ state capital. Our non-smoking hotel is located just three miles from downtown Austin and within minutes of the Austin Convention Center, the University of Texas at Austin, St. Edward's University, and Austin-Bergstrom International Airport (AUS). We're also close to the nightlife on South Congress Ave.