Job Description
Job Description Our client is an innovative, technology-driven telehealth company focused on transforming the way healthcare is delivered through accessible, patient-centered solutions We are seeking an experienced, hands‑on Senior Facilities Coordinator to manage day‑to‑day workplace operations for a corporate office in New York City. This role requires strong ownership, excellent organizational skills, and the ability to work independently in a fast‑paced environment.
The ideal candidate is proactive, detail‑oriented, and committed to delivering a polished, seamless workplace experience. This position offers a path to grow into a Facilities Manager role following an initial 30‑day trial period. Key Responsibilities Workplace & Facilities Operations
- Ensure the office is organized, functional, and guest‑ready each day.
- Oversee conference room readiness, AV equipment, workplace technology, pantry supplies, and catered meals.
- Manage room bookings, office access, and daily workplace requests.
- Identify and resolve operational issues promptly, escalating when needed.
Vendor & Service Provider Management
- Coordinate outsourced vendors, service providers, and building management.
- Monitor vendor performance and follow up on outstanding service needs.
- Oversee maintenance, repairs, supply orders, and facilities‑related services.
- Serve as the primary on‑site point of contact for operational matters.
Planning & Workplace Experience
- Support office meetings, events, catering, and workplace activities.
- Anticipate operational needs and proactively address potential issues.
- Maintain a professional, welcoming, and well‑organized workplace environment.
- Support access control and ensure workplace protocols are followed.
Leadership & Development
- Take ownership of location‑level operations and resolve issues independently.
- Build strong relationships with internal teams and external vendors.
- Demonstrate leadership and decision‑making skills aligned with future managerial responsibilities.
Qualifications
- 5+ years of experience in facilities coordination, workplace operations, or office management.
- Strong knowledge of facilities systems, vendor coordination, scheduling, and operational execution.
- Experience managing multiple vendors and outsourced workplace services.
- Familiarity with conference room technology, AV equipment, and access systems.
- Excellent communication, organization, and problem‑solving skills.
- Ability to work independently and manage competing priorities.
- Supervisory or management experience preferred, but not required.
- Service‑oriented mindset with the ability to remain calm under pressure.