Job Description
Job DescriptionJob Title: Leasing ConsultantJob Summary
We are seeking a motivated and customer-focused Leasing Consultant to join our team. The Leasing Consultant is responsible for leasing apartments, providing exceptional customer service to prospective and current residents, and assisting with day-to-day operations of the property.
Key Responsibilities
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Greet and assist prospective residents in a friendly and professional manner
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Conduct property tours and highlight features and amenities
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Respond to phone, email, and in-person inquiries
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Process rental applications, screenings, and lease agreements
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Maintain accurate leasing and resident records
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Follow up with prospects to convert leads into leases
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Assist with marketing and outreach efforts to maintain high occupancy including social media marketing
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Handle resident concerns and service requests promptly
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Ensure model units and common areas are clean and presentable
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Support property management with administrative tasks as needed
Qualifications
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High school diploma or equivalent
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Previous experience in leasing, sales, customer service, or real estate preferred but not required
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Strong communication and interpersonal skills
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Sales-oriented mindset with the ability to meet leasing goals
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Proficiency in Microsoft Office and property management software preferred
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Ability to multitask and stay organized in a fast-paced environment
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Professional appearance and demeanor
Skills & Competencies
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Customer service excellence
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Sales and closing skills
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Attention to detail
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Time management and organization
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Problem-solving ability
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Team collaboration
Work Environment & Schedule
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Monday - Friday 8:30 - 5:30 & some Saturdays 10-4
Compensation & Benefits
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Competitive hourly wage or salary + leasing commissions/bonuses
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Health, dental, and vision insurance (if applicable)
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Paid time off and holidays
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Opportunities for career growth and advancement
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