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Property Manager

PublishedPublished: 6/14/2022
Real Estate
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Job Description

Company Overview:

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Our client is a well-capitalized, vertically integrated commercial real estate investment firm with a multi-billion-dollar portfolio of neighborhood retail and mixed-use assets across high-growth U.S. markets. The firm is known for its strategic approach, collaborative team, and high-quality portfolio, and it is driven to make a positive impact within the communities it serves.

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The firm recently launched a new in-house property management platform to directly operate its national portfolio, replacing third-party managers. The platform is growing quickly as it takes over properties and is built on three pillars: people first (real work-life balance, rotating on-call, and automation of routine back-office work), hospitality (a major investment in tenant and customer experience), and technology that makes the job easier.

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Position Description:

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Our client is hiring a Property Manager in Florida to lead a Tampa portfolio of newer mixed-use developments with chef-driven restaurants, rooftop dining, and office space; a brand-new development that is just opening; and a large shopping center just outside the city. The Property Manager will own tenant experience, financial performance, and day-to-day operations across the portfolio, partnering closely with restaurant and hospitality tenants and establish the platform’s presence in Florida.

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Primary Responsibilities:

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Tampa Portfolio Focus

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  • Partner with restaurant and hospitality tenants to deliver a best-in-class guest experience
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  • Support the opening and stabilization of a newly delivered development
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  • Build local vendor relationships as the Florida platform is established
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Tenant Experience & Hospitality

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  • Serve as the day-to-day relationship manager for tenants at each property
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  • Deliver a tailored hospitality experience aligned with each asset
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  • Proactively engage tenants through regular communication and community-building initiatives
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  • Lead tenant issue resolution with urgency, ownership, and follow-through
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Financial Performance & Asset Execution

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  • Own budget-to-actual performance, including variance analysis and corrective action planning
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  • Partner with Asset Management to execute business plans
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  • Oversee accounts receivable, CAM management, recoveries, and expense control
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  • Drive NOI growth through operational efficiencies and strategic vendor management
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Operations & Vendor Management

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  • Execute company operating standards across maintenance, engineering, janitorial, landscaping, and life safety
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  • Manage vendors as accountable, performance-based partners, including COI compliance and service standards
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  • Oversee capital projects, tenant improvements, and property upgrades
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Technology, Leadership & Compliance

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  • Leverage property technology platforms (e.g., Yardi Voyager and AI-enabled tools) for real-time visibility and reporting
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  • Lead and coordinate property teams, including assistant property managers, engineers, and third-party partners
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  • Ensure compliance with life safety, regulatory, and lease requirements, and lead incident response and documentation
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Requirements:

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  • 3 - 7+ years of commercial property management experience
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  • Active Florida Real Estate License (required)
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  • Retail and/or mixed-use experience strongly preferred
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  • Proven ability to manage budgets, vendors, and tenant relationships
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Preferred Qualifications:

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  • Experience with Yardi or a similar property management platform
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  • Exposure to high-touch retail or experiential environments
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  • Experience in a high-growth or newly built platform
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  • Experience with restaurant-heavy or mixed-use properties
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  • Experience with new development openings or lease-up
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Skills:

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  • Hospitality-driven mindset with acute attention to detail
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  • Financial and analytical acumen
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  • Communication and relationship management
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  • Adaptability and comfort with new tools and systems
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  • Self-motivated with strong independent judgment
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  • Organization across competing priorities
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Salary:

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  • Base Salary & Bonus: Commensurate with experience
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