Job Description
Job DescriptionPosition Overview
The Leasing Consultant is responsible for leasing apartments, providing exceptional customer service, and creating a welcoming experience for current and prospective residents. The ideal candidate has a strong sales background and experience with Yardi (preferred).
Key Responsibilities
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Greet and qualify prospective residents (in-person and by phone)
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Conduct community tours and demonstrate apartment homes using product knowledge and closing techniques
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Process applications and secure deposits in accordance with company policies and Fair Housing guidelines
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Record all traffic and maintain accurate guest cards and reports
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Follow up with prospects to close sales and refer to sister communities when appropriate
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Monitor advertising effectiveness and track local market competition
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Process resident service requests and ensure timely follow-up
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Represent the company professionally at all times
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Complete assigned tasks and projects within deadlines
Qualifications
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2+ years of leasing, sales, or related experience
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Yardi experience preferred
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Leasing 101 certification required within first 3 months
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Valid driver’s license and reliable transportation
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Strong communication, sales, and closing skills
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Professional phone and in-person etiquette
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Positive, solution-oriented, and resident-focused mindset
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Basic computer proficiency
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