Job Description
Position: House Manager
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Reports to: Executive Director
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Salary: $40,000
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Benefits: Health Reimbursement Account of up to $500/month, cell phone reimbursement of $40/month, 401K with up to 3% match, and 11 holidays. Five weeks (25 days or 175 hours) PTO allowance that combines vacation, sick, and personal time off.
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Position Overview: The House Manager serves as the professional staff member responsible for all activities related to a residence operated as transitional housing by the Dorothy Day House of Hospitality, Inc. The House Manager provides a stable and supportive presence, caring for the physical, emotional, and spiritual needs of the resident families.
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Qualifications:
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The House Manager must have the following experience and skills:
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· Bachelor’s degree and/or 3 years of related experience
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· Excellent interpersonal communications, public speaking and writing skills
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· The ability to work cooperatively with different types of personalities.
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· Organization and long-range planning skills
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· Expertise in Microsoft office
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· Knowledge and understanding of the issues and dynamics within families in crisis
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· Commitment to DDH’s mission and goals
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· Understanding of the charism of Dorothy Day and how it relates to the ministry of the Dorothy Day House in Memphis
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· Reliable transportation and a valid driver’s license
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· Flexibility, including availability for evening and weekend activities
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· This is an on-site position.
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Responsibilities:
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Responsibilities with families:
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· Be present daily in the family house to build trust with resident families and support as needed.
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· Assist with initial interviews of potential resident families
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· Maintain records on each family, including the initial interview and subsequent important documentation.
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· Arrange for drug test and background check for each adult applicant
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· Explain the house covenant and obtain signatures
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· Acclimate each new family to the house and to their responsibilities while residing in the DDH
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· Introduce new families to current residents
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· Be attentive to the daily practical needs of all residents.
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· Assign household chores to residents
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· Help parents establish attainable, measurable goals and hold parents accountable to reaching goals while assisting with practical and emotional support.
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· Transport families as needed.
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· Facilitate and assist as needed with applications for state aid, child support, schools, housing, etc.
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· Arrange for random drug testing as needed
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· Meet with all adults residing in the house, either individually or as a group, on a weekly basis.
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· Assist families in locating safe, affordable housing.
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· Make recommendations regarding move-out dates for families
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Responsibilities with house
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· Oversee the house petty cash account.
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· Report maintenance needs to Business Manager
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· Oversee “Monday Night Meal” on an occasional basis
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· Welcome visitors and conduct tours of the house as requested by the Executive Director
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· Oversee the work of volunteers in the house as needed.
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· Oversee house inventory of linens, kitchenware, house supplies, food, etc.
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Responsibilities with co-workers
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· Collaborate with other house managers to create a schedule of family workshops.
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· Select and schedule workshop leaders
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· Serve as host for “Lunch and Learn” gatherings as requested by the Executive Director
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· Establish and maintain an atmosphere of mutual respect and trust between residents, staff and volunteers
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· Work closely with the Volunteer Coordinator regarding the service of volunteers for the benefit of the house and residents
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· Meet regularly with the Executive Director and/or the Ministry Team to report on the progress of each family
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· Participate in or lead private and community presentations about the Dorothy Day House
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· Assist with additional tasks for the DDH as requested by the Executive Director.
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All candidates selected for possible employment will be asked to spend 3 days (paid) shadowing a current House Manager before an official job offer is made/accepted.
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Submit resumes and cover letters to Tracy Burgess at tburgess@dorothydaymemphis.org