Facilities Technician

Job Description

Job Description

At Life-Assist we show up every day, so we can “Help Heroes Save Lives”. Together through a culture of caring and genuine connections, every decision we make and every action we take helps first responders do their jobs as easily and effectively as possible. Every role makes a difference, and we’re excited to welcome people who want to make a positive impact.

About this opportunity:

At Life-Assist, our Facilities Technician helps keep our workplace safe, functional, and welcoming. This hands-on role supports the day-to-day upkeep of our Rancho Cordova headquarters and coordinates facilities work with our warehouse teams and service providers in Lenexa, Kansas, and Charlotte, North Carolina.

We are looking for someone who enjoys solving problems, takes pride in maintaining a well-kept facility, and can confidently coordinate repairs and service work. The right person is dependable, organized, safety-minded, and comfortable working with tools, vendors, and employees across multiple locations.

If you take pride in your work and want to make a difference behind the scenes for a company that helps heroes save lives, we would love to hear from you.

What will you do?

• Perform routine building checks, preventive maintenance, and minor repairs within your training and authority. Identify hazards or issues requiring specialist service and promptly escalate urgent concerns.
• Complete hands-on office and warehouse maintenance, including basic lighting, plumbing fixture, leak and clog repairs, HVAC filter and thermostat maintenance, and troubleshooting before calling a vendor.
• Handle general upkeep such as hanging signage and pictures, assembling furniture, patching and painting, and assisting with office moves and installations.
• Maintain the Rancho Cordova grounds by clearing debris and checking entrances, walkways, parking areas, and landscaped areas for maintenance needs. Coordinate approved landscaping and exterior maintenance services.
• Receive and track facilities requests. Work with local site contacts to prioritize needs, coordinate access, schedule service, and confirm that work is completed.
• Gather quotes and coordinate approved work with general contractors and trade vendors. Clearly describe issues, review proposed scopes, ask technical questions, and escalate scope changes, delays, or added costs to the Director of Marketing.
• Maintain work orders, service schedules, vendor records, and the inspection and service calendar. Coordinate fire inspections and fire protection system servicing, collect reports, track corrective work, and flag overdue items or unresolved findings.
• Follow established safety procedures and help coordinate approved corrective work. Work with the designated compliance owner, who determines applicable requirements and provides or obtains formal sign-off.
• Prepare bid and RFP materials by writing scopes of work, obtaining competing bids, comparing proposals, and recommending vendors to the organization’s decision makers.
• Support facilities work at our Lenexa, Kansas, and Charlotte, North Carolina locations by coordinating with local warehouse leaders, property contacts, and service providers.
• Identify and report to management potential fraud, theft, or loss concerns.
• Perform other related duties as assigned.

Who are you?

• High school diploma or GED required.
• Postsecondary vocational or technical training in building maintenance, facilities technology, construction, HVAC, electrical, plumbing, or a related field. A trade certificate, apprenticeship, or equivalent hands-on experience may satisfy this requirement.
• At least five years of hands-on experience in facilities maintenance, building operations, or related trade.
• Able to troubleshoot common building issues, use tools safely, and recognize when specialist service is needed.
• Able to read basic drawings, scopes of work, and inspection reports, and discuss findings and next steps with contractors.
• Organized and able to maintain work orders, schedules, and records using standard office software or a maintenance tracking system.
• Clear communicator with reliable follow-through when working with site contacts, contractors, and vendors.
• Working knowledge of OSHA regulations and workplace safety practices.
• Valid driver’s license and proof of insurance, with the ability to travel by personal or public transportation as needed.
• Able to travel occasionally to our Kansas and North Carolina facilities, including overnight travel.
• Comfortable working in a climate-controlled office, an uncontrolled-temperature warehouse, and other facility locations.
• Able to regularly stand, walk, reach, handle tools and materials, and frequently lift or move up to 30 pounds, with reasonable accommodation as needed.

Benefits
We believe in showing employees how valuable they are to Life-Assist. Check out what you can expect when you join our team:

• 15 accrued days Paid Time Off
• 7 paid holidays plus 2 paid floating holidays
• Employee Assistance Program to help you reduce the stress of everyday living.
• Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability pay
• 401K Retirement Savings Plan. Life-Assist contributes a % of your deferral to help you meet your retirement goals.
• Tuition and Training Reimbursement

And much, much more…….

Who are we?
When you compare Life-Assist to other companies in our industry, you’ll find that there is a clear difference. Our culture is extremely important to us. We aren’t about what we sell. We are about what we stand for.

Life-Assist employees enjoy a positive and supportive environment where they are encouraged to develop their skills and talent to their fullest potential.

If this position sounds like a good fit and you are interested in working for a company where employees love coming to work and helping heroes save lives every day, please submit your resume along with answers to our posted questions.

Questions:

1. Why are you interested in working at Life-Assist?
2. What experiences or training has prepared you to maintain and troubleshoot building or facilities?
3. How do you stay organized when coordinating multiple repair requests, vendors, or projects?

Life-Assist, Inc. promotes a drug-free workplace and participates in the E-Verify Program.

Life-Assist, Inc. promotes a drug-free workplace and participates in the E-Verify Program. It is the policy of Life-Assist, Inc. that we recruit, hire, train, and promote persons in all job titles, and administer all personnel actions without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. All employment decisions are based only on valid job requirements. EEO M/F/Vet/Disability.

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