Multi Site Operations Manager $24-28/h
Job Description
Job Description
Pay: $24–$28 per hour, based on experience
Schedule: Full-Time | Primarily Daytime Hours | Some Evenings & Weekends Required
Overtime: Available when needed and approved
Mileage: Reimbursed for travel between assigned locations during the workday
About the Position:
We are seeking a dependable, motivated, and hands-on Multi-Site Operations Manager to oversee the daily operations of approximately 2–3 laundromat locations throughout the Columbus area. This is an active, hands-on management role for someone who enjoys leading people, solving problems, maintaining high standards, and taking ownership of day-to-day operations. The ideal candidate is comfortable working independently, managing multiple priorities, and traveling between assigned locations throughout the workday. The Multi-Site Operations Manager will be responsible for supporting employees, maintaining clean and well-functioning laundromat locations, coordinating schedules, monitoring supplies, addressing customer concerns, and helping ensure each location operates efficiently.
Key Responsibilities
- Oversee the daily operations of approximately 2–3 assigned laundromat locations.
- Manage, train, coach, and support hourly employees.
- Create and maintain employee schedules
- Handle employee call-offs and assist with finding appropriate coverage.
- Monitor employee performance, attendance, and adherence to company standards.
- Maintain clean, organized, safe, and well-functioning locations.
- Monitor inventory and supplies and communicate ordering needs.
- Address routine customer questions, concerns, and service issues.
- Troubleshoot and coordinate solutions for routine equipment and operational issues.
- Travel regularly between assigned locations to provide support and oversight.
- Ensure company policies, procedures, and safety standards are followed.
- Identify opportunities to improve daily operations and customer service.
- Step in and assist with basic laundromat attendant duties when additional coverage is needed.
- Work independently while maintaining regular communication with company leadership.
- Support staffing needs, management changes, and other operational initiatives.
Qualifications
- Previous management or supervisory experience preferred.
- Experience managing and leading hourly employees strongly preferred.
- Multi-site management experience is a plus.
- Experience in retail, hospitality, restaurant, convenience store, laundry, or similar fast-paced environments is highly transferable.
- Strong leadership, communication, and problem-solving skills.
- Ability to organize schedules and manage multiple priorities.
- Basic computer skills.
- Valid driver's license and reliable transportation.
- Ability to travel between multiple assigned locations throughout the workday.
- Ability to work independently and make sound decisions.
- Dependable, motivated, professional, and hands-on.
- Willingness to work occasional evenings and weekends based on business needs.
- Must be willing to assist with location coverage when necessary.
What We Offer
- $24–$28 per hour, based on experience and qualifications
- Full-time employment
- Overtime opportunities when needed and approved
- Mileage reimbursement for travel between assigned locations during the workday
- Opportunity to take on greater responsibility and grow within the organization
- A hands-on leadership role where you can make a direct impact on multiple locations and teams
This is an excellent opportunity for an experienced supervisor or manager who is ready to take the next step into a multi-location operations role. Apply today to learn more!