Regional Manager, Multifamily Properties

Job Description

Job Description

Regional Manager, Multifamily Properties

Location: San Bernardino, California

Work arrangement: On-site, with travel among assigned communities

About the Opportunity

A residential property management company is seeking a Regional Manager to oversee a portfolio of 4 to 11 apartment communities in the San Bernardino area. This leader will guide Community Managers, support strong property operations and resident service, maintain the physical condition of the communities, and monitor financial performance.

The role requires regular travel within the assigned region, including property visits and meetings. Use of a personal vehicle may be required.

Key Responsibilities

• Recruit, train, supervise, and develop Community Managers and other direct reports.
• Set performance and training goals, conduct timely evaluations, and address personnel matters in accordance with company policies.
• Approve site-level hiring, status changes, and terminations as assigned.
• Lead management meetings and establish clear communication between property teams and the corporate office.

Property Operations and Resident Experience

Oversee day-to-day operations across the assigned portfolio and help ensure consistent procedures and service standards.

• Inspect communities, vacant apartments, maintenance operations, grounds, and housekeeping; address deficiencies and establish corrective plans.
• Support marketing and occupancy efforts, review occupancy, and recommend rent schedules.
• Resolve resident concerns and promote responsive, professional service.
• Audit property administration, accounting, and maintenance practices for compliance with established procedures.

Financial and Business Management

• Coordinate annual operating and capital budgets and monitor results against plan.
• Review property performance and prepare or contribute to monthly and quarterly reports, forecasts, and financial summaries.
• Approve expenditures within assigned budget limits and recommend actions to improve financial performance.
• Evaluate and negotiate vendor and service contracts.
• Maintain accurate management records and submit required reports on schedule.

Additional Duties

Support the Asset Manager and other leaders with special projects.

• Participate in development discussions involving design, unit mix, rents, and operational considerations.
• Attend corporate meetings and pursue professional development relevant to the role.

Qualifications

• Typically, 5 to 7 years of on-site residential property management experience, including at least 3 years as a Property Manager or Community Manager.
• Demonstrated experience supervising employees and successfully managing residential properties.
• Ability to oversee multiple communities and coach property-level teams.
• Strong knowledge of property operations, maintenance, marketing, staffing, and resident relations.
• Proficiency with Microsoft Office, especially Excel, Google Drive, and property management software such as Yardi or a comparable platform.
• Ability to prepare and interpret budgets, financial reports, cash flow estimates, projections, and property performance summaries.
• Strong written and verbal communication, organization, delegation, problem-solving, and analytical skills.
• Bachelor's degree preferred, ideally in real estate or property management.
• Relevant property management credentials preferred, such as ARM, RAM, CAM, CPM, CAPS, NAHP, or HCCP.

Work and Physical Requirements

• Regular travel between assigned communities is required. A valid driver's license, automobile insurance, and reliable personal transportation are required.
• Must be able to walk properties, including stairs, conduct inspections, deliver resident communications, and show apartments.
• May occasionally need to lift office products and supplies weighing up to approximately 20 pounds.

Benefits

• Medical, dental, vision, and life insurance, with dependent coverage options
• Short-term and long-term disability insurance
• 401(k) with employer matching
• Six sick days and 10 vacation days to start
• Paid holidays
• Employee rent discounts and additional benefits