Job Description
Job DescriptionWe are looking for a PC Technician to support a Long-term Contract assignment in Marlton, New Jersey. This role will focus on preparing, connecting, and validating laboratory-related computer and networked equipment so testing instruments can communicate reliably with Navify middleware and Epic. The ideal candidate brings hands-on technical support experience, strong device connectivity knowledge, and the ability to work closely with project teams and operational staff.
Responsibilities:
• Configure PCs, peripherals, and network-connected equipment to support instrument communication within the testing environment.
• Connect devices to network drops using RJ45 cabling and verify connectivity through basic IP troubleshooting and diagnostic tools.
• Coordinate with the technical project manager and broader team to complete setup, validation, and issue resolution activities.
• Support the installation and configuration of laboratory instruments, with particular attention to reliable middleware integration.
• Assist with interface testing to confirm instrument results are transmitted accurately through Navify and into Epic.
• Act as an IT point of contact between technical teams and operational stakeholders during deployment activities.
• Document setup procedures for each in-scope instrument and create clear handoff materials for ongoing operational support.
• Help identify and resolve hardware, connectivity, and workstation issues that may affect instrument performance or deployment timelines.• Practical experience setting up PCs, workstations, and network devices in a technical support or deployment environment.
• Working knowledge of Ethernet connectivity, RJ45 cabling, IP addressing concepts, and basic network testing utilities such as ping.
• Familiarity with laboratory or diagnostic testing workflows and the technology that supports instrument operations.
• Experience configuring and connecting instruments or similar specialized equipment in a production setting.
• Understanding of middleware platforms, including exposure to Navify or comparable integration applications.
• Ability to serve as an effective liaison between IT, project leadership, and operational users.
• Hands-on experience with computer hardware and related device support, including systems from major manufacturers such as Dell and Apple.
• Strong documentation skills with the ability to produce step-by-step technical instructions for end users and support teams.