Job Description
Job DescriptionCommunity Manager
Location: Petersburg, Virginia
Company: KRS Holdings
Employment Type: Full-Time
Compensation: Range- $50k-$58k
About KRS Holdings
KRS Holdings is a growing residential property management company focused on delivering exceptional service to residents while creating well-managed, high-performing communities. We are looking for a motivated and experienced Community Manager to join our team and lead the day-to-day operations of one of our communities in the Petersburg, Virginia area.
Position Overview
The Community Manager is responsible for the overall performance and daily operations of the assigned property. This position will lead leasing activities, resident relations, property operations, team performance, rent collection, and compliance while ensuring the community is maintained to a high standard.
The ideal candidate is a hands-on leader, strong communicator, organized problem-solver, and customer-service-focused professional who takes ownership and enjoys working in a fast-paced environment.
______________________________________________________________Key ResponsibilitiesProperty Operations
- Oversee the daily operations of the assigned community.
- Ensure the property is clean, well-maintained, safe, and operating efficiently.
- Conduct regular property inspections and identify areas requiring attention.
- Coordinate with maintenance teams and vendors to ensure work orders and property needs are addressed promptly.
- Monitor property expenses and operate within the approved budget.
- Maintain accurate property records and ensure information is updated in the property management system.
Leasing & Occupancy
- Lead leasing and marketing efforts to maintain strong occupancy levels.
- Respond to prospective residents and follow up on leads in a timely and professional manner.
- Conduct property tours and assist prospective residents through the leasing process.
- Ensure applications, move-ins, renewals, and move-outs are completed accurately and efficiently.
- Develop creative strategies to improve traffic, conversions, occupancy, and resident retention.
Resident Relations
- Provide exceptional customer service and build positive relationships with residents.
- Respond to resident concerns and complaints professionally and promptly.
- Address resident issues while maintaining company policies and Fair Housing requirements.
- Promote a positive community environment and resident experience.
- Handle difficult conversations and resolve conflicts effectively.
Financial & Administrative Management
- Monitor rent collections and follow up on delinquent accounts.
- Assist with budgeting, financial reporting, and controlling property expenses.
- Review property performance and identify opportunities for improvement.
- Maintain accurate documentation and records.
- Ensure all required reports and administrative responsibilities are completed on time.
Compliance
- Ensure the property operates in accordance with company policies, Fair Housing regulations, and applicable federal, state, and local requirements.