Community General Manager (manufactured housing community)
Job Description
Job Description
Meadow Creek | New Haven, MI
If you know a great community starts with strong leadership and a team that cares, we should talk.
Windward Communities has an expansive portfolio of manufactured home communities across the country. 23 communities with over 9,000 sites and positioned to grow in the future. Each community is tailored to the local area with features such as a community clubhouse, swimming pool, playground, dog park, picnic area, and walking trails. We are dedicated to providing a safe, attractive, affordable place for families to call home. Check us out at www.livewindward.com.
At Meadow Creek, you’ll find more than a place to live—you’ll find a community designed for comfortable, connected living. Spend summer days by the pool, get active at the fitness center or basketball court, let the kids play at the playgrounds, or relax at home with plenty of space to make your own. With a friendly atmosphere, convenient amenities, and affordable homeownership options, Meadow Creek makes it easy to feel at home. We are looking for a Community General Manager who can bring their leadership, experience, and commitment to residents to life through sound operations and trusted relationships.
This is a hands-on leadership role with broad ownership. You will guide every aspect of the community while staying accountable for resident satisfaction, occupancy, financial performance, team culture, and day-to-day execution. You will also partner with regional leaders to turn company priorities into results at the community level.
What you'll lead
The resident experience. Serve as a visible, trusted leader for residents, families, prospects, associates, community organizations, government agencies, and the public. Listen closely and help create a community where people feel known and respected.
Community operations. Lead resident support, sales and marketing, administration, activities, and maintenance. Set clear priorities and keep departments working together around the resident experience.
People leadership and culture. Hire, train, coach, develop, motivate, and, when necessary, discipline associates. Build an accountable team and give department leaders the support and direction they need to perform well.
Sales, marketing, and occupancy. Partner with sales and marketing leaders to strengthen community awareness, prospect relationships, and occupancy. Keep the team connected to sales goals and the experience promised to future residents.
Financial stewardship. Manage the community budget, monitor performance, use data to anticipate challenges, and build practical action plans. Balance cost-effective operations with the quality and service residents expect.
Quality, safety, and compliance. Maintain a safe, well-run community that follows company policies and applicable federal, state, and local requirements. Address operational issues promptly and hold teams accountable for consistent standards.
Strategic partnership and execution. Work closely with Regional Leaders on budgets, ongoing initiatives, new priorities, and the execution of the Windward Way.
Visible leadership and accountability. Lead by example with genuine care and respect for the team, community, amenities, and residents.
What you'll bring
Leadership experience. At least three years of Manager-level or higher leadership experience in manufactured housing, multi-family living, and/or property management REQUIRED
People-centered leadership. A record of building rapport with associates, residents, prospects, and families while coaching teams toward clear expectations and strong performance.
Financial and analytical judgment. Experience managing budgets and using data to identify challenges, evaluate performance, and develop strategic action plans.
Independent problem-solving. Strong situational awareness, sound judgment, and an adaptable approach when business needs or community priorities change.
Technology fluency. Comfort navigating websites, spreadsheets, email, and other business tools. Experience with Excel and Salesforce is highly desired.
Education and industry background. A high school diploma or equivalent experience is required. A bachelor's degree in business, marketing, or a related field is preferred. Experience in manufactured housing, multi-family living and/or property management is required.
Ready to lead Meadow Creek? Bring us your operational judgment, people leadership, and commitment to residents. Apply today to become the Community General Manager at Meadow Creek.