Site Operation Coordinator-VAMC Houston, TX

Dependable On-Site Scan & Shred, Inc.

Houston, TX 77030, USA

Published: 6/14/2022

Real Estate

Full Time

Job Description

Workplace:

Primary Location (Reporting): VAMC Houston 2002 Holcombe Blvd, Houston, TX 77030
Retirement Plan: 401(k) Plan, Pension Plan & Financial Advisor available upon eligibility.

Pay Period: Bi-weekly (every other Friday)

Work Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m. (Excluding official Federal Holidays)

Position Available: To Be Determined (upon successful completion of Background Check and Drug Test)

General Description: We are seeking a reliable and physically capable Site Operation Coordinator (SOC) to ensure the secure handling and transportation of confidential information for destruction of various Veterans Affairs (VA) facilities. In this role, you will be responsible for collecting, moving, and maintaining secure shred bins containing Personal Identifiable Information (PII), Protected Health Information (PHI), and VA Sensitive or Classified Information. You will operate a company vehicle to travel between work locations.

Key Responsibilities:

Transportation: Report daily to the Houston VAMC location, park your personal vehicle, and operate a company-provided truck to travel to assigned work locations in Salisbury, Charlotte, and Kernersville.
Secure Handling: Ensure all documents/records designated for destruction are securely contained during transfer from their location to the shredding truck, preventing any loss or misplacement.
Bin Management:

Confirm and maintain accurate records of all bin locations at each facility.
Gather collection bags and remove or swap out security containers as needed.
Transport materials to designated locations within each facility.
Maintain the appearance and functionality of the containers, addressing issues such as broken locks, cleanliness, and peeling logos.

Documentation: Confirm that the Certificate of Destruction (COD) is provided to the designated Contracting Officer Representative (COR).
Collaboration: Assist the shredding truck technician at each VA facility. Note: This role does not involve operating the shredding truck itself.
Compliance: Adhere strictly to all security protocols, ensuring at no time will the SOC inspect, view, peruse, copy, or examine any confidential material or documents intended for shredding. You will also never touch the paper or allow VA employees to remove it from the container.
Professionalism: Wear the company-provided logo shirt and photo identification badge at all times while on duty.
Customer Focus: Perform all duties necessary to ensure a high level of customer satisfaction.

Minimum Qualifications:

High school diploma or equivalent.
Valid driver's license and a clean driving record.
Customer service or related experience.
Knowledge of HIPAA guidelines and best practices for sensitive document handling and destruction. (https://www.hhs.gov/hipaa/index.html)

Background Check/Drug Test/Security Clearance: Successful completion of a comprehensive background check at the time of application and throughout employment is required. You will also need to successfully complete drug testing in accordance with company policies and applicable laws. A successful Security Clearance in accordance with the contract may be required.

Physical Requirements: Excellent physical ability is required. You must be able to consistently push and/or pull 250 (+/-) pounds of paper and perform physical tasks such as walking, bending, stooping, and twisting to remove confidential material from locked executive security containers (32, 64, and 95-gallon sizes).