Maintenance Technician - Property Management

Job Description

Job Description

About Scribe- Norwalk

At Scribe, located in Norwalk, we believe exceptional communities are created by exceptional people. Designed for today’s modern lifestyle, Scribe offers thoughtfully crafted apartment homes, contemporary amenities, and a resident experience built on personalized service, attention to detail, and a strong sense of community. We are committed to creating a place where residents feel welcomed, supported, and proud to call home.

Our success begins with our team. Whether you’re welcoming prospective residents, assisting current residents, maintaining beautiful community spaces, or supporting the day-to-day operations of the property, every role contributes to delivering an outstanding resident experience. We believe that every interaction is an opportunity to build lasting relationships and exceed expectations.

Role Summary:

The Maintenance Tech is responsible for identifying and performing all regular maintenance activities at the rental buildings in their geography. This includes responding to resident requests and managing their schedule of work as set forth by the Maintenance Superintendent. This position impacts our residents by ensuring their apartments are in excellent condition and that all building operations and amenities are performing at the high standards of the RMS brand. This position reports to the Maintenance Superintendent.

Role Responsibilites:

• Execute maintenance requests as assigned by the Maintenance Superintendent
• Perform building walkthroughs to identify maintenance needs
• Provide friendly, responsive service to the residents
• Prioritize maintenance requests so building-critical issues and customer requests are dealt with quickly
• Perform checklist walkthroughs and verify of services rendered by subcontractors
• Accurately record and report their own time
• Respond to maintenance requests at the direction of the Property Manager or Assistant Property Manager when the Maintenance Superintendent is not available
• Accurately communicate work requested and work executed to the Maintenance Superintendent

Role Requirements:

• Minimum 1 year of experience in building maintenance (experience or familiarity with all trades including carpentry, plumbing, electrical, and appliance repair).
• Must have a current driver's license and reliable transportation
• Ability to read, write and speak English
• This is full-time position (no overtime)
• Candidates will be required to work Monday – Saturday and rotate being on call for any emergencies
• Must be On-Call Tuesdays through Saturdays

RMS is an Affirmative Action/Equal Opportunity Employer