Job Description
Job Description
NEW HIRE SIGN-ON BONUS:
$250 AFTER 90 DAYS
Additional $250 AFTER 6 MONTHS
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
The Quality Assurance Programming Assistant will support both the HR and Quality Assurance departments and assist with the office's day-to-day needs. This position requires someone who is organized, dependable, detail-oriented, and comfortable working with both employee and client information.
Typical Day
- Assist with recruiting by monitoring job boards, reviewing and processing applications, scheduling interviews, and maintaining applicant records.
- Conduct residential visits
- Schedule and conduct interviews and submit required recruitment reports.
- Coordinate onboarding and orientation for new employees.
- Maintain employee files and make sure required documentation is complete and up to date.
- Receive required monthly client paperwork by established deadlines.
- Review client and program documentation for accuracy, completeness, required signatures, and compliance.
- Prepare reports identifying missing or incomplete documentation for follow-up.
- Assist with routine file audits and prepare files for licensing reviews, accreditation, and external audits.
- Maintain spreadsheets used to track HR, training, quality assurance, and compliance information.
- Assist with organizing, maintaining, and purging files as needed.
- Answer phones, greet visitors, and assist with the daily flow of the office.
- Maintain confidentiality when working with employee, client, and company information.
- Complete other duties as needed to support HR, Quality Assurance, and overall office operations.
Education & Experience
- High school diploma or GED required.
- Some college or additional HR/administrative training is a plus.
- At least 2 years of HR, administrative, quality assurance, or related experience preferred.