Armed Sergeant Security Officer (Full-Time)

Piedmont Protective Services

Charlotte, NC, USA

Published: 6/14/2022

Real Estate

Full Time

Job Description

Who We Are

Piedmont Protective Services is a privately owned security company providing professional security services throughout North and South Carolina. We partner with businesses, manufacturers, healthcare providers, residential communities, educational institutions, construction sites, and special events to deliver reliable security solutions tailored to each client's unique needs.

Our leadership team is composed of experienced security professionals and former public safety leaders who have spent their careers supervising personnel, managing complex operations, and serving their communities. That experience influences every aspect of our organization, from how we support our employees to how we build lasting partnerships with our clients.

We believe effective security begins with effective leadership. That means providing our officers with clear expectations, ongoing communication, practical training, responsive supervision, and the resources they need to succeed. We recognize that our employees are the foundation of our company, and we are committed to creating a professional environment built on mutual respect, accountability, and open communication.

Our goal has never been to simply fill positions. Our goal is to build a team of professionals our clients trust and our employees are proud to be part of.

Our leadership team remains actively involved in daily operations. We work closely with our clients, stay connected with our officers, and believe that accessibility, accountability, and responsiveness are essential to building long-term relationships.

Whether you are developing your career in private security or bringing experience from military service, law enforcement, emergency services, or the security industry, you'll find an organization that values professionalism, continuous improvement, and people who take pride in their work.

At Piedmont Protective Services, we measure success by the trust we earn, the relationships we build, and the quality of service we provide every day.

About This Position

The Shift Sergeant is a field supervisory position assigned to multiple locations throughout the area. This position will report to our headquarters in Charlotte, NC 28262 at the start of the shift.

The Shift Sergeant supports nighttime field operations by providing direct supervision and assistance to security officers, conducting site inspections, monitoring post coverage, and helping carry out the nightly deployment and patrol plan established by the Shift Lieutenant.

This is a hands-on leadership position. In addition to supervising and supporting officers, Shift Sergeants work stationary security assignments, conduct mobile patrols, respond to incidents, and help address coverage needs. They serve as an accessible field resource while keeping the Shift Lieutenant informed of incidents, staffing concerns, and issues requiring further direction.

Every client and assignment is different. Some locations involve frequent interaction with employees, visitors, customers, or residents, while others require officers to work independently with limited public contact. Shift Sergeants must be comfortable moving between assignments, learning different post requirements, and helping officers meet each client's expectations.

Shift Sergeants should expect to:

Provide direct field supervision and support to assigned security officers under the direction of the Shift Lieutenant.
Carry out assigned portions of the nightly deployment and patrol plan.
Conduct site visits and post inspections to verify officer attendance, appearance, equipment readiness, and compliance with post orders.
Reinforce shift briefing instructions, assignment expectations, and relevant operational updates.
Monitor assigned post coverage and promptly report late arrivals, absences, and other staffing concerns to the Shift Lieutenant.
Assist with coverage adjustments as directed, including providing temporary relief or working an assigned post.
Provide practical guidance and on-the-job coaching regarding site procedures, reporting requirements, and professional conduct.
Address routine field concerns within the scope of the position and refer significant performance issues, policy violations, and unresolved concerns to the Shift Lieutenant.
Respond to alarms, emergencies, and other security-related incidents in accordance with training, post orders, and company procedures.
Prepare accurate daily activity reports, incident reports, inspection records, and other required documentation.
Communicate relevant incidents, client concerns, equipment problems, and follow-up needs to the Shift Lieutenant.
Work stationary security assignments and conduct mobile patrols as assigned.
Perform additional supervisory and security responsibilities as assigned.

Typical Schedule

Shift: Thursday-Saturday, 5:30pm-5:30am
Hours: 36 hours per week

As a contract security provider, work schedules are based on our clients' operational needs. While we strive to provide consistency whenever possible, some flexibility may be required. Additional hours, overtime opportunities, and schedule adjustments may become available based on client requirements and operational needs.

Compensation

Starting Pay: $21.00 per hour

Compensation is based on the assigned position, licensing requirements, experience, qualifications, certifications, and the specific responsibilities of the assignment.

At Piedmont Protective Services, we recognize and reward professionalism, reliability, initiative, and outstanding performance. Employees who demonstrate leadership, accountability, and a commitment to excellence are encouraged to pursue opportunities for advancement within the organization.

Who Will Succeed Here

This position is best suited for someone who enjoys supporting others, leads by example, and is comfortable balancing supervisory responsibilities with hands-on security work.

Successful Shift Sergeants are:

Dependable and punctual.
Professional in appearance, conduct, and communication.
Observant and detail oriented.
Comfortable giving clear instructions and providing respectful, constructive feedback.
Able to follow operational direction and keep their supervisor informed.
Capable of making sound decisions within their assigned authority.
Flexible when assignments or coverage needs change.
Customer service oriented.
Calm under pressure.
Willing to step into an assignment and perform the same work expected of their officers.

Previous security, military, public safety, or team leadership experience is valuable. We also place strong importance on integrity, professionalism, reliability, and a willingness to learn. Successful sergeants earn their team's confidence through consistent expectations, fair treatment, sound judgment, and a willingness to help.

Minimum Qualifications

Applicants must meet the following minimum qualifications:

Be at least 21 years of age.
Possess a valid driver's license.
Have reliable transportation.
Be legally authorized to work in the United States.
Successfully complete all required background screenings and drug testing, when applicable.
Possess, or be able to obtain, all licenses and certifications required by North Carolina and/or South Carolina for the position.
Possess strong written and verbal communication skills.
Be able to follow written post orders, communicate instructions, and prepare accurate reports.
Be able to work overnight shifts and travel between assigned locations.
Be able to stand, walk, and perform routine patrols for extended periods, as required by the assignment.

Additional qualifications may apply depending on the client's assignment.

Why Join Piedmont Protective Services?

We know talented professionals have choices.

When you join Piedmont Protective Services, you become part of an organization committed to professionalism, accountability, and continuous improvement. We believe our officers deserve strong leadership, responsive support, ongoing training, and opportunities to grow within the company.

The Shift Sergeant position offers an opportunity to develop field leadership skills, gain experience supporting multiple assignments, and make a direct contribution to the success of our officers and operations.

We are committed to building long-term relationships with both our employees and our clients because we believe exceptional service begins with exceptional people. Every member of our team plays an important role in protecting people, property, and the reputation our clients have entrusted to us.

If you take pride in your work, enjoy helping others succeed, and are ready to accept greater responsibility, we encourage you to apply and discover the Piedmont difference.

Benefits

Piedmont Protective Services is committed to supporting our employees by offering a competitive benefits package to eligible full-time team members.

After 90 Days of Full-Time Employment

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off

After One Year of Eligible Employment

401(k) Retirement Savings Plan

By providing competitive compensation, quality benefits, responsive leadership, ongoing training, and opportunities for professional growth, we strive to create an environment where our officers can build rewarding, long-term careers while continuing to provide exceptional service to our clients.

Professional People. Trusted Partnerships. Proven Protection.

\nCompany Description

Piedmont Protective Services is a sister company of Piedmont Private Investigations. After working for years in investigations and loss prevention, Tom Caune felt he had a firm understanding of how criminals think. With a small businesses of his own, Tom also understands how valuable keeping a business protected is. With these two passions working together, Piedmont Protective Services was founded. Piedmont Protective services provides physical security, loss prevention consulting, and corporate investigations for your business.