Facilities Attendant Crew Lead

City of South Salt Lake

Salt Lake City, UT, USA

Published: 6/14/2022

Real Estate

Full Time

Job Description

Position Description: Facilities Attendant Crew Lead

Department: Neighborhoods

Position Grade: 18

Supervisor: Facilities Supervisor

FLSA Status: Non-exempt

Revision date: November 2026

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POSITION SUMMARY

The Facilities Attendant Crew Lead is responsible for the daily building maintenance of city facilities, including custodial, supplies, event and activity set ups, customer service and safety. The Crew Lead provides leadership and direct supervision over a team of Facilities Attendants. This position focuses on daily people management, staff development, customer service, operational support, systematic procedural checks, quality control, and safety compliance to maintain facility standards.

ESSENTIAL RESPONSIBILITIES AND DUTIES

Personnel Supervision and Leadership under the direction of the Facilities Supervisor

Staff Supervision: Directs daily operations, work assignments, timekeeping, and scheduling for custodial personnel. Conducts regular one-on-one performance check-ins and delivers ongoing coaching and constructive feedback.
Training: Delivers comprehensive training programs covering chemical safety (MSDS/OSHA), equipment operation, and standard custodial procedures.
Conflict Resolution & Team Building. Undertakes workplace conflict resolution and addressing employee issues promptly and professionally. Assists in disciplinary actions, performance improvement plans, and policy enforcement.

Leads Work and Quality Control

Plans work and evaluates work performed according to Standard Operating Procedures (SOPs) and Level of Service Standards. Assists in regularly evaluating and refining these standards to drive consistency and efficiency.
Assists in routine, structured inspections of work completed and building conditions to ensure compliance with standards.
Utilizes the city Asset Management software for custodial work orders, schedule tracking, task frequency logging, and resource allocation reporting.
Ensures compliance with OSHA safety standards, chemical hazard mitigation and personal protective equipment (PPE) protocols.
Uses open and immediate communication to address and mitigate potential problems.

Operational & Resource Management

Follows departmental budget and tracks expense and adheres to department budget allocations. Follows purchasing policy and procedures.
Supply & Materials Oversight. Tracks, orders, and maintains inventory for cleaning supplies, chemicals, personal protective equipment, and custodial equipment. Ensures Material Safety Data Sheets and other safety tools are available and up to date.
Vehicle Oversight. Coordinates and inspects city issued vehicles to ensure availability and compliance with cleanliness and operational standards.
Equipment Coordination. Oversees proper maintenance and operation of custodial equipment. Participates in budgeting for and purchasing motorized and electronic custodial equipment.

Custodial Duties & Operational Coverage

Hands-on Participation & Coverage: Acts as a hands-on working Crew Lead by actively participating in facility attendant tasks and directly assisting team members when necessary. Provides workload coverage for employees during time off, sick leave, or staffing shortages when alternate coverage is unavailable.
Cross-Departmental Coordination: Collaborate and coordinate directly with the Parks team onshared facility operations, seasonal site preparation, park restroom maintenance.
Coordinates facility setup and staffing for rentals, events, and special projects.
Emergency response: Serves as a key point of contact for facility maintenance and participates on an on-call basis for facility maintenance emergencies

Facility Support, Logistics and Event Services

Furnishings and moving: Oversees and directs staff in moving furniture and heavy items. Participates in the task while ensuring all work complies with OSHA safety standards and safe lifting limits.
Event Support: Coordinates logistics and preparation and room setup for city meetings, community events, and special projects. Ensures customer service for renters and guests.
Participates in Emergency Management planning and drills.

Performs Other Duties as Assigned

MINIMUM QUALIFICATIONS AND REQUIREMENTS

EDUCATION, EXPERIENCE AND CERTIFICATIONS

Graduation from high school or GED equivalent. Preference given to applicants with higher education or certifications, including but not limited to an associate's degree.
Five (5) years of experience in custodial tasks.
Three (3) years of experience in lead or supervisory positions.
Must possess a valid state driver's license or obtain one prior to employment.
Must pass a Bureau of Criminal Investigations (BCI) background check prior to employment to access secure work areas

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of custodial techniques, operations, systems, and best practices.
Knowledge of occupational health and safety standard practices, including OSHA and ADA.
Skill in supervising individuals to direct, motivate, and mentor a diverse team, handle conflict, and build a productive work environment.
Skill in enforcing accountability in employees.
Skill in visual inspection systems and following Standard Operating Procedures and quality control methodologies.
Skill in communicating effectively, both verbally and in writing.
Skill in mathematics and following budgets and monitoring expenditures.
Skill in using software programs including work order and asset management systems, scheduling and timesheets, word processing and spreadsheet applications.
Skill in maintaining compliant records.
Skill in problem solving and exercising independent judgment to resolve operational challenges.
Ability to perform hands-on duties and demonstrate procedures to others for training purposes.
Ability to work onsite at different city properties and travel between work sites as needed.
Ability to community effectively, both verbal and written. Bilingual fluency in English and Spanish is a plus.

PHYSICAL DEMANDS OF THE ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met or will be encountered by an employee while successfully performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent walking, standing, and physical movement across city facilities. Ability to lift and move objects up to 50 lbs. Exposure to cleaning chemicals, varying weather conditions, and active work environments.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description is subject to change by the employer as the needs of the employer and requirements of the job change.

SALARY: GRADE 18 $25.04-$37.87 (TYPICALLY START AT MINIMUM)

OPEN UNTIL FILLED

MUST COMPLETE CITY APPLICATION

Resumes submitted without application will not be considered.

Application available on website at: www.sslc.gov

FINAL APPLICANT MUST SUBMIT TO AND PASS A DRUG SCREEN AND BACKGROUND CHECK

EQUAL OPPORTUNITY EMPLOYER

THIS ENTITY USES E-VERIFY