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<h3>Job Description</h3>
Job DescriptionNetwork Development Engineer
Title: Network Engineer
Location: FULLY remote!
Salary:&nbsp;$175k-$250k/yeah base DOE + RSUs
Requirements:&nbsp;7+ years of Network Engineering experience in Cloud Computing environment, Software Defined Networking, CCNP, HPC/AI
Our global platform focuses AI/High Performance Computing Infrastructure. Founded in 2017, we are now post-IPO, publicly traded, and experiencing MASSIVE GROWTH... Our revenue grew over 95% in the last YEAR! We have made several acquisitions and formed several partnerships during this period of growth, and we need YOUR HELP to keep it going.&nbsp;
We're currently looking to hire a Network Engineer. The ideal candidate has a strong background in software defined networking &amp; cloud computing in the HPC/AI space.&nbsp;
What You Need for this Position
<ul>
<li>7+ years of Network Engineering experience in the Cloud Computing space</li>
<li>Software Defined Networking (SDN)</li>
<li>Python</li>
<li>CCNP Certification</li>
<li>Juniper, Arista</li>
<li>Ethernet Virtual Private Network (EVPN)</li>
<li>Virtual eXtensible LAN (VXLAN)</li>
<li>Border Gateway Protocol (BGP)</li>
<li>Netflow &amp; sFlow</li>
<li>BS in Computer Science, Engineering, or related (Master's degree is a huge plus)</li>
</ul>
What's In It for You
<ul>
<li>$175k - $250k/year DOE</li>
<li>RSU's</li>
<li>5 weeks PTO&nbsp;</li>
<li>401k w/ match&nbsp;</li>
<li>Comprehensive Benefit Plan</li>
</ul>
 - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 02/12/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. &nbsp;CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Network Development Engineer

<h3>Job Description</h3>
Job DescriptionDescription:
Part Time Cleaning Position Available in Stubenville, Ohio
Evening Hours, Flexible Schedule, Bi-Weekly Pay, 3 Hours per Week
 
The Cleaner is responsible for keeping assigned buildings clean, disinfected, and in an orderly condition.
Typical duties include: Dispose of trash and recyclables, high and low dusting, glass cleaning, sweeping, mopping, vacuuming and sanitation/disinfecting of surfaces and restrooms.
 
 
Schedule: Monday/Wednesday/Friday, approx. 1 hour each night, flexible start time after 6pm
Requirements:
<ul>
<li>Dependable &amp; Detail Oriented</li>
<li>Reliable Transportation</li>
<li>Complete Background Check, Drug Test, &amp; E-Verify</li>
<li>Previous Cleaning Experience is Preferred!</li>
</ul>

Bank Office Cleaner

<h3>Job Description</h3>
Job Description
We offer a hybrid work environment. Most US-based positions can alsobeperformed remotely (any exceptions will be noted in the Minimum Qualifications below.)
Our Mission:
To actively connect people to their next great opportunity. 
Who We Are: 
ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects job seekers with millions of businesses of all sizes through innovative mobile app, web, and email services, as well as partnerships with the best job sites on the web. ZipRecruiter has the #1 rated job search app on iOS &amp; Android. 
About the Job:
We use statistical science to understand how to construct an efficient and optimized market, understand causality, and drive our future investment. We use machine learning techniques to solve challenging problems so that we optimally match candidates and jobs. This includes NLP and deep learning along with pragmatic use of simpler machine learning approaches and heuristics.
We're looking for an experienced Data Scientist with a passion for problem-solving to join our team of data scientists and help solve new and existing challenges. Coming up with new analysis and understanding, building models, developing high quality, high-performance code and constantly improving the solution and expanding its scope.
Responsibilities:
<ul>
<li>You'll be joining a team of software engineers, data scientists, and ML engineers working on interesting problems in the fields of recommendations, search, and NLP.</li>
<li>Develop production-level code that runs, trains, and maintains ML models.</li>
</ul>
Minimum Qualifications:
<ul>
<li>Master's degree or higher in Computer Science / Mathematics / Statistics or equivalent</li>
<li>3+ years of experience as a Data Scientist </li>
<li>Proficiency in Python</li>
<li>Strong background in machine learning, preferably in NLP related fields</li>
</ul>
Preferred Qualifications:
<ul>
<li>Familiarity with Deep Learning</li>
<li>Experience with Linux environment and AWS </li>
<li>Team player with excellent communication skills</li>
<li>Acting and thinking as an owner, building code that will run in production</li>
</ul>
As part of our team you'll enjoy:
<ul>
<li>Competitive salary</li>
<li>Exceptional benefits package</li>
<li>Flexible Vacation &amp; Paid Time Off</li>
<li>Employer-matched 401(k) plan </li>
</ul>
The US base salary range for this full-time position is $140,000-$200,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.
Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.
#LI-Remote
#LI-DA1
ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.
Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: <a href="https://www.ziprecruiter.com/careers/job-applicant-privacy-notice" target="_blank">https://www.ziprecruiter.com/careers/job-applicant-privacy-notice</a>

Senior Data Scientist

<h3>Job Description</h3>
Job Description
Position Overview:
We are seeking a visionary and goal-driven Data Analytics IT Leader to manage and optimize enterprise-wide data initiatives that enhance operational productivity, ensure financial growth, and enable intelligent decision-making. In this role, you will drive the execution of a flexible and robust data strategy, oversee data management frameworks, and promote an organizational culture centered around analytics. By leveraging both leadership and technical expertise, you will safeguard data quality, security, and usability while adopting the latest advancements in data science and analytics tools.
 
Primary Responsibilities:
• Supervise and mentor the Data Analytics team, overseeing daily operations, reporting, and dashboard workflows.
• Architect, deploy, and sustain enterprise analytical environments, including data warehouses and reporting platforms.
• Establish and implement best practices for data governance to maintain accuracy and compliance.
• Collaborate with executives and other stakeholders to identify analytics needs and provide comprehensive reporting solutions.
• Develop intuitive dashboards, KPIs, and scorecards to measure and visualize critical business metrics.
• Lead initiatives involving advanced data modeling, predictive forecasting, and statistical assessments.
• Manage large-scale analytics projects, such as data migrations, integrations, and platform upgrades.
• Build and maintain vendor relationships for analytics tools and services procurement.
• Align enterprise data strategies with organizational goals, ensuring performance and scalability.
• Research and recommend emerging solutions in AI, machine learning, and predictive analytics technologies.
• Drive data literacy programs to empower teams with self-service analytics tools and best practices.
• Work closely with IT functions to ensure the availability, security, and scalability of data environments.
• Provide support for reporting and data needs across organizational platforms and applications.
 
Core Competencies:
• Proven ability to lead analytics teams and ensure project deliverables are met.
• Strong analytical skills with a focus on aligning data with business strategies.
• Commitment to operational efficiency and a focus on process improvements.
• Adept at transforming complex data into actionable insights for business leaders.
 
Working Conditions:
• Hybrid work environment with the primary location being office-based; opportunities for remote work based on business needs.
• Possible visits to operational facilities, such as warehouses or other business units, for specific data projects.
• Occasional lifting of IT-related equipment, up to 25 lbs., may be required.
• Ability to travel occasionally for conferences, corporate meetings, or multi-site collaboration.
Preferred Qualifications:
•&nbsp;Educational Background:&nbsp;Bachelor's degree in Computer Science, Data Analytics, or an equivalent discipline. Relevant certifications (e.g., Tableau, Microsoft Power BI, AWS Data Analytics, or Azure Data Fundamentals) are advantageous.
•&nbsp;Experience Level:&nbsp;5–10 years of experience in business intelligence, data strategy, or analytics management, including leadership responsibilities.
•&nbsp;Technical Expertise:&nbsp;Proficient in SQL, ETL methodologies, data architecture, and enterprise analytics tools (e.g., Tableau, Power BI, SAS, or Python programming).
•&nbsp;Cloud Acumen:&nbsp;Strong understanding of cloud technologies (e.g., Azure, AWS, or Google Cloud) and modern data frameworks like APIs and data lakes.
•&nbsp;Interpersonal Skills:&nbsp;Exceptional communication, organizational, and project management skills with a knack for problem-solving.

Data Analytics Manager

<h3>Job Description</h3>
Job Description
Robert Half is partnering with a growing organization in the Auburn area to find a skilled HRIS Analyst to join their Human Resources team. This is a full-time, direct-hire, onsite role ideal for a Workday-savvy HRIS professional who thrives in data-driven environments and enjoys optimizing HR systems to improve performance and decision-making.
 
Position Overview:
In this role, you will serve as a key resource for HR reporting, analytics, and system configuration. You’ll design and maintain custom Workday reports and dashboards, ensure data integrity across platforms, and act as a subject matter expert in support of HR operations, compliance, and strategic initiatives. This opportunity is perfect for someone who is analytical, detail-oriented, and highly proficient in Workday reporting and configuration.
 
Key Responsibilities Include:
<ul>
<li>Develop and maintain Workday reports, dashboards, and analytics tools aligned with business needs.</li>
<li>Configure and troubleshoot Workday modules, including business processes, calculated fields, and security roles.</li>
<li>Partner with internal stakeholders to gather reporting requirements and deliver clear, actionable data outputs.</li>
<li>Support workforce analytics such as headcount, turnover, compensation metrics, and compliance reporting.</li>
<li>Ensure data accuracy, integrity, and consistency across HR systems.</li>
<li>Deliver insights and trends through effective data analysis and presentations to leadership.</li>
<li>Provide system training and documentation to end-users and stakeholders.</li>
<li>Act as an internal Workday expert and support cross-functional HR and IT collaboration.</li>
<li>Contribute to system upgrades, integrations, and testing efforts.</li>
<li>Participate in ongoing HR projects with a strong focus on data deliverables.</li>
</ul>
Salary and Benefits:
The salary range for this position is $75,000-$85,000 annually. Benefits offered with this position include MDV insurances, company-paid life insurance, participation in the 401k with a match, supplemental benefits, an EAP, on-site gym, 10 days of PTO, 5 days of sick, and 7 paid holidays.
• Bachelor’s degree in Human Resources, Business, Information Systems, or a related field. • Minimum of 3–5 years of progressive HRIS experience, with at least 2 years of hands-on Workday expertise. • Workday certification preferred, particularly in integration, reporting, or benefits. • Advanced skills in Workday configuration, security settings, report customization, and dashboard development. • Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. • Strong analytical abilities and experience with HR data visualization tools. • Excellent communication and interpersonal skills with a collaborative mindset. • Proven ability to manage multiple priorities and meet deadlines in a dynamic environment.

HRIS Analyst

<h3>Job Description</h3>
Job Description Description:
MVR Requirements for all driver's
SUMMARY
Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers.
Important information: 
<ul>
<li>Work Type: In-person only (remote work not available).</li>
<li>Residency: Applicants must live within daily commuting distance. No relocation assistance is provided.</li>
<li>Compensation: U.S.-based employment only; pay in U.S. Dollars.</li>
</ul>
DUTIES &amp; RESPONSIBILITES
<ul>
<li>Complete all installations according to company and industry standards.</li>
<li>Acquire and return equipment as directed.</li>
<li>Maintain tools and vehicles; report any maintenance issues.</li>
<li>Communicate with Dispatch on arrivals, departures, and any delays. </li>
<li>Accurately complete daily reports and paperwork.</li>
<li>Maintain a clean and organized work vehicle and immediately report maintenance issues to the Fleet Manager, if operating a company vehicle. Job requires local travel 100% of the time. </li>
<li>Technical development training/certification is required; successful completion is mandatory to remain an active employee.</li>
<li>Follow all company &amp; OSHA safety rules.</li>
<li>Other duties as assigned.</li>
</ul>
 
PGM25
Requirements:
Competencies
<ul>
<li>Technical Proficiency: Possess a strong understanding of cable systems, including installation techniques, troubleshooting methods, and maintenance procedures.</li>
<li>Problem-Solving Skills: Ability to identify and resolve technical issues efficiently, using critical thinking and analytical skills.</li>
<li>Customer Focus: Dedication to providing excellent customer service, addressing customer needs, and ensuring satisfaction.</li>
<li>Communication Skills: Clear and effective communication with customers, team members, and supervisors, both verbally and in writing.</li>
<li>Attention to Detail: Thoroughness and precision in performing installations, conducting tests, and maintaining records.</li>
<li>Adaptability: Flexibility to work in various environments and adapt to changing priorities or challenges.</li>
<li>Safety Consciousness: Commitment to following safety protocols and regulations to prevent accidents and ensure a safe working environment.</li>
<li>Teamwork: Ability to collaborate with colleagues, share knowledge, and contribute to the overall success of the team.</li>
<li>Continuous Learning: Eagerness to stay updated on industry advancements, new technologies, and best practices through ongoing training and self-education.</li>
</ul>
SKILLS
<ul>
<li>Install residential/commercial video, HIS, XHS, CDV installation knowledge (training provided).</li>
<li>Strong customer service, time management and communications abilities.</li>
<li>Due to the nature of our customer base, fluency in English (speaking and understanding) is required. </li>
<li>Read and interpret operating instructions and procedures.</li>
<li>Basic math, computer, and troubleshooting skills.</li>
<li>Navigating and adjusting operating systems. </li>
<li>Ability to identify and troubleshoot technical difficulties.</li>
<li>Manage time effectively and work independently.</li>
</ul>
EDUCATION / QUALIFICATIONS
<ul>
<li>High School or GED preferred.</li>
<li>Requires the successful completion of all pre-employment testing, acceptable driving record and active driver's license. </li>
<li>Hold a valid driver's license.</li>
<li>Be at least 21 years old. </li>
<li>Have a minimum of three (3) years of driving history. </li>
<li>Maintain an acceptable Motor Vehicle Record (MVR) with no major violations is required. Note: Insurance carriers may review up to seven (7) years of driving history to determine eligibility.</li>
<li>Must be able to independently operate a motor vehicle. </li>
<li>Due to the sensitive nature of our work inside customers' homes and businesses, all applicants must pass a comprehensive criminal background check. Felony convictions will result in disqualification. Misdemeanors will be evaluated individually; however, offenses involving theft, assault, battery, or drug distribution within the past seven (7) years will result in disqualification.</li>
</ul>
COMPENSATION
<ul>
<li>Paid hourly, with a potential production bonus based on work completed, experience, certifications, quality of work, punctuality, professionalism, and adherence to company standards.</li>
<li>Benefits offered include Health, Dental, Vision, Long Term and Short-Term Disability Policies, Life Insurance (Company paid and optional voluntary), Aflac plans, and a 401(k) with a company match.</li>
</ul>
PHYSICAL REQUIREMENTS
<ul>
<li>Lift up to 100 lbs., climb ladders (up to 28 ft.) and work at heights.</li>
<li>Use hand tools.</li>
<li>Frequent stooping, bending and twisting required.</li>
<li>Work indoors, outdoors, in confined spaces, and while exposed to varied weather.</li>
<li>Drive during all weather conditions, daytime and nighttime.</li>
<li>Madison Telecommunications is a Drug-Free Workplace. Pre-employment, post-accident and random drug screenings are mandatory.</li>
</ul>
 
PI7654c2104115-25405-34207133

Cable Installation Technician - Cartersville, Ga.

<h3>Job Description</h3>
Job DescriptionCompany Description 
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
<ul>
<li>EAT authentic Italian food at our restaurants, cafés and to-go counters</li>
<li>SHOP a selection of high-quality Italian, local and homemade products</li>
<li>LEARN through our classes and our team’s product knowledge</li>
</ul>
Job Description 
The Front End Lead serves as the liaison between staff and management to ensure the department is fully functional. The Front End Lead delegates to, motivates, trains and mentors Front End Cashiers to promote their development. Reports to the Store Operations Manager.
<ul>
<li>Handles monetary transactions and performs advanced cashiering duties</li>
<li>Assists in supervising the Front End team to ensure optimal performance and guest experience</li>
<li>Approves voids, employee discounts, returns and exchanges</li>
<li>Processes and settles daily cash and credit transactions for all departments</li>
<li>Processes and prepares shipment of daily cash deposits</li>
<li>Documents and communicates overages, shortages, sales data and technical or price discrepancies, communicating issues to the appropriate managers and departments</li>
<li>Processes and monitors currency orders to ensure that cash is always available for transactions</li>
<li>Maintains an accurate safe count along with daily operation and maintenance of a cash recycling machine</li>
<li>Orders and monitors inventory of supplies needed for the Front End</li>
<li>Documents, investigates, escalates and resolves employee or guest incidents</li>
<li>Performs other duties as required or assigned</li>
</ul>
Compensation:&nbsp;The base pay for this position is $22-$24 per hour.&nbsp;
Qualifications 
<ul>
<li>High school diploma or equivalent</li>
<li>2+ year of experience in grocery or retail customer service.&nbsp;</li>
<li>Proactive and able to multitask</li>
<li>Adequate technical skills to operate PC and POS systems</li>
<li>Excellent communication skills</li>
<li>Knowledge of Italian food and beverage preferred</li>
</ul>
Job Requirements
<ul>
<li>Availability to work onsite with a flexible schedule including nights and weekends</li>
<li>Ability to lift up to 50 pounds</li>
<li>Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting</li>
<li>Ability to use a hand truck, cart, box cutter, ladder and cleaning supplies</li>
</ul>
 Additional Information 
Benefits and Perks
<ul>
<li>Medical, Dental, Vision Insurance</li>
<li>Paid Time Off</li>
<li>Paid Parental Leave</li>
<li>401K with match or RRSP</li>
<li>Bonus program</li>
<li>Free family meal daily</li>
<li>Discounts at Eataly</li>
<li>Classes on products and Italian cuisine</li>
<li>Referral bonus program</li>
<li>and more!</li>
</ul>

Front-End Lead - Eataly Short Hills

<h3>Job Description</h3>
Job DescriptionProject Engineer Project Engineer Position Overview We are seeking a skilled Project Engineer to oversee and manage engineering projects from conception to completion. The ideal candidate will be responsible for ensuring that projects are completed on time, within budget, and meet all quality standards. This role requires strong technical skills and the ability to communicate effectively with stakeholders. Key Responsibilities
<ul>
<li>Lead engineering projects from initiation to completion, ensuring adherence to project timelines and budgets.</li>
<li>Develop and maintain technical documentation for project specifications and processes.</li>
<li>Utilize CAD software to create and modify engineering designs and schematics.</li>
<li>Collaborate with stakeholders to define project requirements and objectives.</li>
<li>Identify potential risks in project execution and develop strategies to mitigate them.</li>
<li>Implement quality assurance processes to ensure project outputs meet required standards.</li>
<li>Assist in budget preparation and monitoring throughout the project lifecycle.</li>
<li>Create and manage project schedules, ensuring timelines are met and resources are allocated efficiently.</li>
<li>Solve problems that arise during project execution and propose effective solutions.</li>
</ul>
Qualifications
<ul>
<li>Bachelor's degree in Engineering or a related field.</li>
<li>Proven experience as a Project Engineer or in a similar role.</li>
<li>Strong skills in Engineering Design and Technical Documentation.</li>
<li>Proficiency in CAD Software (e.g., AutoCAD, SolidWorks).</li>
<li>Excellent Stakeholder Communication skills.</li>
<li>Experience with Risk Management principles and practices.</li>
<li>Knowledge of Quality Assurance protocols.</li>
<li>Familiarity with Budgeting and Scheduling techniques.</li>
<li>Strong Problem Solving and analytical skills.</li>
</ul>
Benefits
Employer Paid Benefits (Medical, Dental, Vision)
401K with Match
Generous PTO&nbsp;
Bonus Plan&nbsp;
 - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 05/16/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. &nbsp;CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Project Engineer

<h3>Job Description</h3>
Job Description
JOB DESCRIPTION *
The Software Developer supports development and maintenance of a suite of software used nationwide to support Federal Aviation Administration (FAA) Air Traffic Control (ATC). This position is responsible for the design, development and test of software related to ATC services, implementation of interface software, portable and flexible database products, and the displays and controls that optimize the operator-machine interface. Duties will also include contributing towards continuous improvement in both code and process, and collaboration with a cross-functional team. 
Additional duties Include:
<ul>
<li>Analyze Problem Reports &amp; Change Requests for Flight Data Processing System - this involves examining 'C','C++ or Java language code, reviewing documents related to the assignment and updating as required.</li>
<li>Develop software fixes - which involves understanding the issue, developing a design and other related documents, writing code in C, C++ or Java language, working with peer reviews, and testing your code. Utilizing the Red Hat Operation System.</li>
<li>Regression testing on new software builds and/or software patches.</li>
<li>Check the safety functions for all the sites site file to make sure that they are all in conformance.</li>
</ul>
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for a Position of Public Trust. Must be a US citizen or 3-year permanent resident.
Facility location: William J. Hughes Technical Center, Egg Harbor Twp., NJ. Onsite reporting 5 days a week required.
JOB REQUIREMENTS
Education: Bachelor's Degree in Computer Science, Engineering or any other technical degree with a minimum of thirty (30) semester hours in a combination of math, statistics and computer science and a minimum of 10 years of experience.
Experience required in the following:
<ul>
<li>Formal software development process</li>
<li>One or more of the following languages: C, C++ or Java</li>
<li>Linux / Unix</li>
<li>Writing documentation for developed code: design reviewing packages, test procedures, test documents, design documents and user guides</li>
<li>Software engineering development/maintenance support</li>
<li>Knowledge of JavaScript</li>
<li>Knowledge performing peer reviews</li>
<li>Knowledge of FAA's Random Access Planned Position Indicator (RAPPI) system preferred but not required</li>
<li>Prefer candidate with 5 or more years' experience with the FAA Air Traffic Control Systems but not required</li>
</ul>
Skills &amp; Abilities:
<ul>
<li>Must be a self-starter and can work independently </li>
<li>Excellent oral and written communication skills</li>
<li>Excellent analytical and problem-solving skills</li>
</ul>
Travel: Occasional travel will be required.

Software Developer, Mid-Level (EOSS)

<h3>Job Description</h3>
Job DescriptionWe are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. In this long-term contract role, you will provide technical assistance to users, ensuring smooth operations and efficient problem resolution. This is an excellent opportunity for individuals with strong communication skills and a passion for delivering exceptional support. Responsibilities: • Record detailed information about reported issues, including root cause analysis and resolutions, in the ticket management system. • Respond to and manage support tickets submitted through various channels, such as text messages, web portals, and phone calls. • Assist users in locating information and resolving technical inquiries effectively. • Provide timely troubleshooting for hardware, software, and connectivity problems. • Adhere to established processes and workflows to ensure consistent support delivery. • Collaborate with team members to identify patterns in recurring issues and contribute to long-term solutions. • Maintain a high level of client satisfaction by addressing concerns promptly and professionally. • Utilize customer support tools, such as Zendesk, to track and manage service requests. • Deliver technical guidance to users with varying levels of expertise. • Stay updated on system changes and enhancements to provide accurate support.• Strong written and verbal communication skills. • A client-focused mindset with a commitment to delivering excellent service. • Proficiency in troubleshooting and analytical problem-solving. • Ability to quickly learn and adapt to new processes. • Familiarity with customer support ticketing systems, such as Zendesk. • Basic computer skills and experience with customer feedback and satisfaction measurement. • Previous experience in technical support or a related field. • Ability to work independently and collaboratively in a fast-paced environment.

175,444 Executive / Management Jobs